SMART Overview

SMART is a robust field service management software designed to help businesses efficiently manage and dispatch field workers, track job progress, and improve customer satisfaction. The platform allows managers to schedule and assign tasks to field technicians, monitor job statuses in real time, and ensure timely service delivery. SMART’s mobile-friendly interface allows field workers to receive job details, log work progress, and update job statuses directly from their smartphones or tablets, improving communication and reducing response times. The software also includes GPS tracking, helping managers locate their field teams and optimize routes for faster service. Additionally, SMART offers tools for managing inventory, invoicing customers, and generating reports on service performance. With its real-time tracking and automated workflows, SMART helps businesses increase operational efficiency, reduce administrative overhead, and provide a better overall customer experience. The platform is ideal for industries like utilities, HVAC, and telecommunications, where timely, on-site service is critical to success.

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Contact Details

  • Vendor Name SMART
  • Founded 1998
  • Location United States

Support

  • 24x7 Support 24x7 Support
  • Chat Chat

Training

  • In-person In-person
  • Live Online Live Online

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English, Spanish


Industries

Entertainment, Financial Services, Primary/Secondary Education, Retail

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SMART Features

  • Arrow Icon Routing
  • Arrow Icon Online Time Clock
  • Arrow Icon Dispatch Management
  • Arrow Icon Service History
  • Arrow Icon Customizable Forms
  • Arrow Icon Contract/License Management
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Payment Collection
  • Arrow Icon Real Time Data
  • Arrow Icon Electronic Signature
  • Arrow Icon Work Order Management
  • Arrow Icon Quotes/Estimates
  • Arrow Icon Scheduling
  • Arrow Icon Billing & Invoicing
  • Arrow Icon Inventory Management
  • Arrow Icon Activity Tracking
  • Arrow Icon CRM
  • Arrow Icon Accounting Integration
  • Arrow Icon Maintenance Scheduling
  • Arrow Icon File Storage
  • Arrow Icon Contact Database
  • Arrow Icon Mobile Access
  • Arrow Icon GPS
  • Arrow Icon Calendar Management
  • Arrow Icon Delivery Tracking
  • Arrow Icon Live Driver Tracking
  • Arrow Icon Voice Recognition
  • Arrow Icon Fuel Tracking
  • Arrow Icon Territory Management
  • Arrow Icon Performance Metrics
  • Arrow Icon Real-Time Monitoring
  • Arrow Icon SMS Messaging
  • Arrow Icon Scheduling
  • Arrow Icon Mobile Access
  • Arrow Icon GPS
  • Arrow Icon Status Tracking
  • Arrow Icon Customer Database
  • Arrow Icon Real-Time Updates
  • Arrow Icon Job Management
  • Arrow Icon Work Order Management
  • Arrow Icon Billing & Invoicing
  • Arrow Icon Self Service Portal
  • Arrow Icon GPS
  • Arrow Icon Routing
  • Arrow Icon Real-Time Data
  • Arrow Icon Quotes/Estimates
  • Arrow Icon Mobile Access
  • Arrow Icon Accounting Integration
  • Arrow Icon Calendar Management
  • Arrow Icon Technician Management
  • Arrow Icon Inventory Control
  • Arrow Icon Contract/License Management
  • Arrow Icon Service History

SMART Pricing

Pricing Type

  • Pricing Type Flat Rate

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$59 Per Month

SMART FAQs

SMART is a robust field service management software designed to help businesses efficiently manage and dispatch field workers, track job progress, and improve customer satisfaction. The platform allows managers to schedule and assign tasks to field technicians, monitor job statuses in real time, and ensure timely service delivery. SMART’s mobile-friendly interface allows field workers to receive job details, log work progress, and update job statuses directly from their smartphones or tablets, improving communication and reducing response times. The software also includes GPS tracking, helping managers locate their field teams and optimize routes for faster service. Additionally, SMART offers tools for managing inventory, invoicing customers, and generating reports on service performance. With its real-time tracking and automated workflows, SMART helps businesses increase operational efficiency, reduce administrative overhead, and provide a better overall customer experience. The platform is ideal for industries like utilities, HVAC, and telecommunications, where timely, on-site service is critical to success.

  • No, SMART does not offer a free version.

  • Yes, SMART offers a free trial.

  • No, Credit Card details are not required for the SMART trial.

  • SMART offers the following pricing plans & packages:

    Basic

    $59 Per Month

  • SMART supports the following payment frequencies:

    • Monthly Subscription

  • No, SMART does not offer an API.

  • SMART offers support with the following options:
    • 24x7 Support , Chat

  • SMART offers training with the following options:
    • In-person , Live Online

  • SMART supports the following languages:
    • English , Spanish

  • Following are the typical users of the SMART:
    • Self-Employed , Small-Business , Midsize-Business

  • SMART supports the following deployment:
    • Cloud Hosted

  • SMART supports the following devices and operating systems:
    • Web-Based

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