Smallchat Overview

Smallchat is a user-friendly live chat software that enables businesses to provide real-time customer support and enhance user engagement on their websites. This platform allows companies to connect instantly with visitors, addressing inquiries and concerns promptly to improve customer satisfaction. Smallchat's intuitive interface provides agents with essential tools to manage multiple chats efficiently, ensuring no customer feels neglected. The software also integrates seamlessly with various CRM and support systems, streamlining communication and providing valuable customer insights. With customizable chat widgets and proactive messaging features, businesses can enhance their online presence and increase conversion rates. By utilizing Smallchat, organizations can create meaningful interactions with customers, leading to improved loyalty and long-term success.

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Contact Details

  • Vendor Name Nicer Studio
  • Founded
  • Location United States

Support

  • Chat Chat

Training

  • NA

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Education Management

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Smallchat Features

  • Arrow Icon Transfers/Routing
  • Arrow Icon Document Storage
  • Arrow Icon Mobile Access
  • Arrow Icon Search/Filter
  • Arrow Icon Single Sign On
  • Arrow Icon Support Ticket Management
  • Arrow Icon Screen Sharing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Proactive Chat
  • Arrow Icon Auto-Responders
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Real Time Notifications
  • Arrow Icon Offline Form
  • Arrow Icon Collaboration Tools
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Transcripts/Chat History
  • Arrow Icon Contact Management
  • Arrow Icon Geotargeting
  • Arrow Icon Chat/Messaging
  • Arrow Icon File Sharing
  • Arrow Icon Canned Responses
  • Arrow Icon Email Management
  • Arrow Icon Surveys & Feedback

Smallchat Pricing

Pricing Type

  • Pricing Type Per Feature

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • Yes Yes

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$19.99 Per Feature

Smallchat FAQs

Smallchat is a user-friendly live chat software that enables businesses to provide real-time customer support and enhance user engagement on their websites. This platform allows companies to connect instantly with visitors, addressing inquiries and concerns promptly to improve customer satisfaction. Smallchat's intuitive interface provides agents with essential tools to manage multiple chats efficiently, ensuring no customer feels neglected. The software also integrates seamlessly with various CRM and support systems, streamlining communication and providing valuable customer insights. With customizable chat widgets and proactive messaging features, businesses can enhance their online presence and increase conversion rates. By utilizing Smallchat, organizations can create meaningful interactions with customers, leading to improved loyalty and long-term success.

  • Yes, Smallchat offers a free version.

  • Yes, Smallchat offers a free trial.

  • No, Credit Card details are not required for the Smallchat trial.

  • Smallchat offers the following pricing plans & packages:

    Basic

    $19.99 Per Feature

  • Smallchat supports the following payment frequencies:

    • Monthly Subscription

  • No, Smallchat does not offer an API.

  • Smallchat offers support with the following options:
    • Chat

  • Smallchat supports the following languages:
    • English

  • Following are the typical users of the Smallchat:
    • Self-Employed , Small-Business , Midsize-Business

  • Smallchat supports the following deployment:
    • Cloud Hosted

  • Smallchat supports the following devices and operating systems:
    • Web-Based