Service Genius Overview

Service Genius is a work order software that helps businesses streamline maintenance and service requests. The platform allows users to create, assign, and track work orders in real time, improving the efficiency of maintenance operations. Service Genius includes features for scheduling, prioritizing, and managing tasks, ensuring that service requests are addressed promptly. The software also provides reporting tools for tracking service history, performance metrics, and resource allocation. Ideal for facilities management, property management, and repair services, Service Genius helps businesses reduce downtime, improve service delivery, and optimize workflows.

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Contact Details

  • Vendor Name Thoughtful Systems
  • Founded 2000
  • Location United States

Support

  • Email Email
  • Phone Phone
  • Chat Chat
  • Knowledge Base Knowledge Base
  • FAQs/Forum FAQs/Forum

Training

  • Live Online Live Online
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Construction, Electrical & Electronic Manufacturing, Facilities & Services, Real Estate

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Service Genius Features

  • Arrow Icon Contract/License Management
  • Arrow Icon Electronic Signature
  • Arrow Icon Job Tracking
  • Arrow Icon Quotes/Estimates
  • Arrow Icon Recurring Appointments
  • Arrow Icon Document Management
  • Arrow Icon Calendar Management
  • Arrow Icon Billing & Invoicing
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Mobile Access
  • Arrow Icon Maintenance Scheduling
  • Arrow Icon Third-Party Integrations
  • Arrow Icon Dispatch Management
  • Arrow Icon Preventive Maintenance
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Inventory Management
  • Arrow Icon Technician Management

Service Genius Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • Yes Yes

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$29 Per Month

Service Genius FAQs

Service Genius is a work order software that helps businesses streamline maintenance and service requests. The platform allows users to create, assign, and track work orders in real time, improving the efficiency of maintenance operations. Service Genius includes features for scheduling, prioritizing, and managing tasks, ensuring that service requests are addressed promptly. The software also provides reporting tools for tracking service history, performance metrics, and resource allocation. Ideal for facilities management, property management, and repair services, Service Genius helps businesses reduce downtime, improve service delivery, and optimize workflows.

  • Yes, Service Genius offers a free version.

  • Yes, Service Genius offers a free trial.

  • No, Credit Card details are not required for the Service Genius trial.

  • Service Genius offers the following pricing plans & packages:

    Basic

    $29 Per Month

  • Service Genius supports the following payment frequencies:

    • Monthly Subscription

  • No, Service Genius does not offer an API.

  • Service Genius offers support with the following options:
    • Email , Phone , Chat , Knowledge Base , FAQs/Forum

  • Service Genius offers training with the following options:
    • Live Online , Documentation , Videos

  • Service Genius supports the following languages:
    • English

  • Following are the typical users of the Service Genius:
    • Self-Employed , Small-Business , Midsize-Business

  • Service Genius supports the following deployment:
    • Cloud Hosted

  • Service Genius supports the following devices and operating systems:
    • Web-Based