SecureLink Overview

SecureLink is a leading remote support software solution that enables organizations to provide secure and efficient assistance to clients and internal teams. This platform allows IT professionals to remotely access and troubleshoot devices, ensuring minimal downtime and swift resolutions to technical issues. SecureLink prioritizes security, utilizing endtoend encryption and multifactor authentication to protect sensitive information during remote sessions. Its userfriendly interface makes it easy for technicians to connect with users, share screens, and collaborate on problemsolving in real time. Additionally, SecureLink offers detailed session logging and reporting capabilities, allowing organizations to maintain compliance and audit trails. The software integrates seamlessly with existing IT infrastructure, providing a comprehensive solution for managing remote support needs. Ideal for managed service providers (MSPs) and inhouse IT departments, SecureLink enhances customer satisfaction by delivering quick, reliable support while minimizing the risks associated with remote access.

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SecureLink Screenshot & Video

Contact Details

  • Vendor Name SecureLink
  • Founded 2003
  • Location United States

Support

  • 24x7 Support 24x7 Support
  • Email Email
  • Phone Phone
  • Chat Chat
  • Knowledge Base Knowledge Base
  • FAQs/Forum FAQs/Forum

Training

  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based
  • iPhone iPhone
  • Android Android

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Computer Software, Information Technology & Services

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SecureLink Features

  • Arrow Icon Policy Creation
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Profiling
  • Arrow Icon Multiple Authentication Methods
  • Arrow Icon Dashboard
  • Arrow Icon Remote Access/Control
  • Arrow Icon Multi-Device Support
  • Arrow Icon Intrusion Prevention System
  • Arrow Icon Policy Management
  • Arrow Icon Threat Response
  • Arrow Icon Event Logs
  • Arrow Icon VPN
  • Arrow Icon Vulnerability Scanning
  • Arrow Icon Activity Monitoring
  • Arrow Icon Audit Trail
  • Arrow Icon Patch Management
  • Arrow Icon Compliance Management
  • Arrow Icon Firewalls
  • Arrow Icon Real-Time Monitoring
  • Arrow Icon Risk Alerts
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Intrusion Detection System
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Anti Virus
  • Arrow Icon Threat Intelligence
  • Arrow Icon Multi-Factor Authentication
  • Arrow Icon Application Access Control
  • Arrow Icon Credential Management
  • Arrow Icon Remote Access Management
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Password Management
  • Arrow Icon Policy Management
  • Arrow Icon Compliance Management
  • Arrow Icon Behavioral Analytics
  • Arrow Icon User Activity Monitoring
  • Arrow Icon Access Management
  • Arrow Icon User Session Management
  • Arrow Icon Session Recording
  • Arrow Icon Remote Access/Control
  • Arrow Icon Remote Monitoring & Management
  • Arrow Icon Unattended Access
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Collaboration Tools
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Real-Time Notifications
  • Arrow Icon File Sharing
  • Arrow Icon Screen Sharing
  • Arrow Icon Session Transfer
  • Arrow Icon Diagnostic Tools
  • Arrow Icon Chat/Messaging
  • Arrow Icon Real-Time Chat
  • Arrow Icon Real-Time Monitoring
  • Arrow Icon Troubleshooting
  • Arrow Icon Project Management
  • Arrow Icon Self Service Portal
  • Arrow Icon Onboarding
  • Arrow Icon Risk Assessment
  • Arrow Icon Document Management
  • Arrow Icon Audit Management
  • Arrow Icon Approval Process Control
  • Arrow Icon Compliance Management
  • Arrow Icon Performance Metrics
  • Arrow Icon Contract/License Management
  • Arrow Icon Invoice Processing
  • Arrow Icon Transaction History
  • Arrow Icon Sourcing Management
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Offboarding
  • Arrow Icon Vendor Payment
  • Arrow Icon Procurement Management

SecureLink Pricing

Pricing Type

  • Pricing Type Per Feature

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • Annual Subscription Annual Subscription

SecureLink FAQs

SecureLink is a leading remote support software solution that enables organizations to provide secure and efficient assistance to clients and internal teams. This platform allows IT professionals to remotely access and troubleshoot devices, ensuring minimal downtime and swift resolutions to technical issues. SecureLink prioritizes security, utilizing endtoend encryption and multifactor authentication to protect sensitive information during remote sessions. Its userfriendly interface makes it easy for technicians to connect with users, share screens, and collaborate on problemsolving in real time. Additionally, SecureLink offers detailed session logging and reporting capabilities, allowing organizations to maintain compliance and audit trails. The software integrates seamlessly with existing IT infrastructure, providing a comprehensive solution for managing remote support needs. Ideal for managed service providers (MSPs) and inhouse IT departments, SecureLink enhances customer satisfaction by delivering quick, reliable support while minimizing the risks associated with remote access.

  • No, SecureLink does not offer a free version.

  • Yes, SecureLink offers a free trial.

  • No, Credit Card details are not required for the SecureLink trial.

  • SecureLink supports the following payment frequencies:

    • Annual Subscription

  • No, SecureLink does not offer an API.

  • SecureLink offers support with the following options:
    • 24x7 Support , Email , Phone , Chat , Knowledge Base , FAQs/Forum

  • SecureLink offers training with the following options:
    • Live Online , Webinar , Documentation

  • SecureLink supports the following languages:
    • English

  • Following are the typical users of the SecureLink:
    • Self-Employed , Small-Business , Midsize-Business

  • SecureLink supports the following deployment:
    • Cloud Hosted

  • SecureLink supports the following devices and operating systems:
    • Web-Based , iPhone , Android

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