ResponseQue Overview

ResponseQue is an intuitive live chat software designed to enhance customer engagement and support for businesses of all sizes. This platform allows companies to communicate with customers in real time, providing instant assistance and improving overall service quality. With its user-friendly interface, ResponseQue enables agents to manage multiple chats simultaneously, ensuring efficient responses to customer inquiries. The software includes features such as customizable chat widgets, automated responses, and detailed reporting tools to track performance metrics. Additionally, ResponseQue supports integration with various CRM and helpdesk systems, streamlining workflows and providing a comprehensive view of customer interactions. By adopting ResponseQue, organizations can enhance customer satisfaction, reduce response times, and foster stronger relationships with their clients.

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Contact Details

  • Vendor Name Zvendor Solutions
  • Founded
  • Location United States

Support

    NA


Training

  • NA

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Computer Software, Electrical & Electronic Manufacturing, Information Services, Information Technology & Services, Retail

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ResponseQue Features

  • Arrow Icon Transfers/Routing
  • Arrow Icon Document Storage
  • Arrow Icon Mobile Access
  • Arrow Icon Search/Filter
  • Arrow Icon Single Sign On
  • Arrow Icon Support Ticket Management
  • Arrow Icon Screen Sharing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Proactive Chat
  • Arrow Icon Auto-Responders
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Real Time Notifications
  • Arrow Icon Offline Form
  • Arrow Icon Collaboration Tools
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Transcripts/Chat History
  • Arrow Icon Contact Management
  • Arrow Icon Geotargeting
  • Arrow Icon Chat/Messaging
  • Arrow Icon File Sharing
  • Arrow Icon Canned Responses
  • Arrow Icon Email Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Customizable Templates
  • Arrow Icon Sales Trend Analysis
  • Arrow Icon Calendar Management
  • Arrow Icon Lead Capture
  • Arrow Icon Workflow Management
  • Arrow Icon Interaction Tracking
  • Arrow Icon Opportunity Management
  • Arrow Icon Performance Metrics
  • Arrow Icon Email Management
  • Arrow Icon Pipeline Management
  • Arrow Icon Calendar Sync
  • Arrow Icon Email Marketing
  • Arrow Icon Task Management
  • Arrow Icon Forecasting
  • Arrow Icon Campaign Management
  • Arrow Icon Contact Management
  • Arrow Icon Document Storage
  • Arrow Icon Social Media Integration
  • Arrow Icon Collaboration Tools
  • Arrow Icon Sales Reports
  • Arrow Icon Web-based Deployment
  • Arrow Icon Lead Management
  • Arrow Icon Internal Chat Integration
  • Arrow Icon Lead Generation
  • Arrow Icon Lead Qualification
  • Arrow Icon Marketing Automation
  • Arrow Icon Quotes/Estimates
  • Arrow Icon Referral Tracking
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Territory Management
  • Arrow Icon Deal Management
  • Arrow Icon Lead Nurturing
  • Arrow Icon Role-Based Permissions
  • Arrow Icon Full Text Search
  • Arrow Icon Self Service Portal
  • Arrow Icon SEO Management
  • Arrow Icon Customizable Branding
  • Arrow Icon Feedback Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Rich Text Editor
  • Arrow Icon Cataloging/Categorization
  • Arrow Icon Multi-Language
  • Arrow Icon Customizable Templates
  • Arrow Icon Collaboration Tools
  • Arrow Icon User Management
  • Arrow Icon Drag & Drop Editor
  • Arrow Icon Mobile Interface
  • Arrow Icon WYSIWYG Editor
  • Arrow Icon Knowledge Management
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Activity Dashboard
  • Arrow Icon Alerts/Escalation
  • Arrow Icon Asset Lifecycle Management
  • Arrow Icon Automated Responses
  • Arrow Icon Automated Routing
  • Arrow Icon Change Management
  • Arrow Icon Collaboration Tools
  • Arrow Icon Configurable Workflow
  • Arrow Icon Customizable Branding
  • Arrow Icon Customizable Fields
  • Arrow Icon Customizable Forms
  • Arrow Icon Customizable Reports
  • Arrow Icon Customizable Templates
  • Arrow Icon Help Desk Management
  • Arrow Icon Incident Management
  • Arrow Icon IT Asset Management
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Macros/Templated Responses
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Multi-Language
  • Arrow Icon Prioritization
  • Arrow Icon Problem Management
  • Arrow Icon Release Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Self Service Portal
  • Arrow Icon Service Catalog
  • Arrow Icon Service Reporting
  • Arrow Icon Support Ticket Management
  • Arrow Icon Support Ticket Tracking
  • Arrow Icon Task Management

ResponseQue Pricing

Pricing Type

  • Pricing Type Per Feature

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • NA

Plans & Packages

Basic

$97 Per Feature

ResponseQue FAQs

ResponseQue is an intuitive live chat software designed to enhance customer engagement and support for businesses of all sizes. This platform allows companies to communicate with customers in real time, providing instant assistance and improving overall service quality. With its user-friendly interface, ResponseQue enables agents to manage multiple chats simultaneously, ensuring efficient responses to customer inquiries. The software includes features such as customizable chat widgets, automated responses, and detailed reporting tools to track performance metrics. Additionally, ResponseQue supports integration with various CRM and helpdesk systems, streamlining workflows and providing a comprehensive view of customer interactions. By adopting ResponseQue, organizations can enhance customer satisfaction, reduce response times, and foster stronger relationships with their clients.

  • No, ResponseQue does not offer a free version.

  • Yes, ResponseQue offers a free trial.

  • No, Credit Card details are not required for the ResponseQue trial.

  • ResponseQue offers the following pricing plans & packages:

    Basic

    $97 Per Feature

  • No, ResponseQue does not offer an API.

  • ResponseQue supports the following languages:
    • English

  • Following are the typical users of the ResponseQue:
    • Self-Employed , Small-Business , Midsize-Business

  • ResponseQue supports the following deployment:
    • Cloud Hosted

  • ResponseQue supports the following devices and operating systems:
    • Web-Based