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Qonvo Overview

Qonvo is an intuitive live chat software designed to enhance customer support and engagement. With its user-friendly interface, businesses can provide real-time assistance to website visitors, addressing queries, solving problems, and improving customer satisfaction. The platform supports automated chatbot responses for common inquiries, enabling businesses to offer immediate assistance while reducing the workload on support teams. Qonvo’s live chat feature allows agents to handle multiple conversations simultaneously, improving efficiency. The software also integrates with CRM systems and provides analytics to track response times, customer satisfaction, and agent performance. Ideal for businesses looking to improve customer service and drive engagement, Qonvo enhances the overall customer experience.

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Qonvo Screenshot & Video

Contact Details

  • Vendor Name ChatLogix
  • Founded 2016
  • Location United States

Support

  • Chat Chat

Training

  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English

Industries

Wholesale

Qonvo Features

  • Arrow Icon Transfers/Routing
  • Arrow Icon Document Storage
  • Arrow Icon Mobile Access
  • Arrow Icon Search/Filter
  • Arrow Icon Single Sign On
  • Arrow Icon Support Ticket Management
  • Arrow Icon Screen Sharing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Proactive Chat
  • Arrow Icon Auto-Responders
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Real Time Notifications
  • Arrow Icon Offline Form
  • Arrow Icon Collaboration Tools
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Transcripts/Chat History
  • Arrow Icon Contact Management
  • Arrow Icon Geotargeting
  • Arrow Icon Chat/Messaging
  • Arrow Icon File Sharing
  • Arrow Icon Canned Responses
  • Arrow Icon Email Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Churn Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Email Management
  • Arrow Icon Social Media Integration
  • Arrow Icon CRM
  • Arrow Icon Multi-Language
  • Arrow Icon Real Time Analytics
  • Arrow Icon Campaign Management
  • Arrow Icon Content Management
  • Arrow Icon Event Triggered Actions
  • Arrow Icon Feedback Management
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Customer Database
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Customer Experience Management
  • Arrow Icon Communication Management
  • Arrow Icon Live Chat
  • Arrow Icon Customer Segmentation
  • Arrow Icon Visual Analytics
  • Arrow Icon Customer History
  • Arrow Icon Customer Portal
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Contact Management
  • Arrow Icon Interaction Tracking
  • Arrow Icon Text-to-Win
  • Arrow Icon Mobile Keywords
  • Arrow Icon SMS Messaging
  • Arrow Icon Message Personalization
  • Arrow Icon Campaign Management
  • Arrow Icon Customer Segmentation
  • Arrow Icon Multi-Campaign
  • Arrow Icon Automated Responses
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Communication Management
  • Arrow Icon Scheduled Messaging
  • Arrow Icon Polls/Voting
  • Arrow Icon Mass Texting
  • Arrow Icon MMS
  • Arrow Icon Contact Database
  • Arrow Icon Chat/Messaging
  • Arrow Icon Campaign Planning
  • Arrow Icon 2-Way Messaging
  • Arrow Icon Live Chat
  • Arrow Icon Engagement Tracking
  • Arrow Icon Mobile Coupons
  • Arrow Icon SMS Marketing
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Compliance Management
  • Arrow Icon Reputation Management
  • Arrow Icon Multi-Language
  • Arrow Icon QR Codes
  • Arrow Icon Reminders
  • Arrow Icon Open Rate Tracking
  • Arrow Icon Product Recommendations
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon SMS Messaging
  • Arrow Icon Group Messaging
  • Arrow Icon Video Chat
  • Arrow Icon Human Handover
  • Arrow Icon Email Automation
  • Arrow Icon Audience Targeting
  • Arrow Icon Lead Distribution
  • Arrow Icon Chatbot
  • Arrow Icon Appointment Scheduling
  • Arrow Icon Lead Qualification

Qonvo Pricing

Pricing Type

  • Pricing Type Per User

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • Yes Yes

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$67 Per User

Top Qonvo Alternatives

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Qonvo FAQs

Qonvo is an intuitive live chat software designed to enhance customer support and engagement. With its user-friendly interface, businesses can provide real-time assistance to website visitors, addressing queries, solving problems, and improving customer satisfaction. The platform supports automated chatbot responses for common inquiries, enabling businesses to offer immediate assistance while reducing the workload on support teams. Qonvo’s live chat feature allows agents to handle multiple conversations simultaneously, improving efficiency. The software also integrates with CRM systems and provides analytics to track response times, customer satisfaction, and agent performance. Ideal for businesses looking to improve customer service and drive engagement, Qonvo enhances the overall customer experience.

  • Yes, Qonvo offers a free version.

  • Yes, Qonvo offers a free trial.

  • No, Credit Card details are not required for the Qonvo trial.

  • Qonvo offers the following pricing plans & packages:

    Basic

    $67 Per User

  • Qonvo supports the following payment frequencies:

    • Monthly Subscription

  • No, Qonvo does not offer an API.

  • Qonvo offers support with the following options:
    • Chat

  • Qonvo offers training with the following options:
    • Live Online , Webinar , Documentation

  • Qonvo supports the following languages:
    • English

  • Following are the typical users of the Qonvo:
    • Self-Employed , Small-Business , Midsize-Business

  • Qonvo supports the following deployment:
    • Cloud Hosted

  • Qonvo supports the following devices and operating systems:
    • Web-Based