QAlert Overview

QAlert is an advanced customer relationship management (CRM) software designed to help businesses manage and nurture their customer relationships with ease. It offers a comprehensive set of tools for tracking customer interactions, managing leads, automating follow-ups, and improving sales performance. With features such as task management, reporting, and real-time analytics, QAlert enables businesses to better understand customer needs, identify opportunities for growth, and enhance service delivery. The platform also includes customizable workflows that allow businesses to streamline processes and increase operational efficiency. QAlert integrates seamlessly with popular email marketing platforms, social media channels, and support ticketing systems, providing a unified view of all customer touchpoints. Whether you're in retail, service industries, or sales, QAlert helps businesses increase customer satisfaction, drive conversions, and foster long-term relationships.

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QAlert Screenshot & Video

Contact Details

  • Vendor Name QScend Technologies
  • Founded 1998
  • Location United States

Support

  • 24x7 Support 24x7 Support
  • Email Email
  • Phone Phone
  • Knowledge Base Knowledge Base

Training

  • In-person In-person
  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based
  • iPhone iPhone
  • Android Android

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Government Administration

QAlert Features

  • Arrow Icon Routing
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Case Management
  • Arrow Icon Issue Tracking
  • Arrow Icon Activity Dashboard
  • Arrow Icon Email Templates
  • Arrow Icon Prioritization
  • Arrow Icon Customer Service Analytics
  • Arrow Icon Forms Management
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Feedback Management
  • Arrow Icon Chat/Messaging
  • Arrow Icon Real Time Notifications
  • Arrow Icon Customer Complaint Tracking
  • Arrow Icon Self Service Portal
  • Arrow Icon Social Media Integration
  • Arrow Icon Support Ticket Management
  • Arrow Icon Interaction Tracking
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Email Management
  • Arrow Icon Alerts/Escalation
  • Arrow Icon Live Chat
  • Arrow Icon Collaboration Tools
  • Arrow Icon Canned Responses
  • Arrow Icon SLA Management
  • Arrow Icon Issue Scheduling
  • Arrow Icon Customizable Reports
  • Arrow Icon Real Time Notifications
  • Arrow Icon Chat/Messaging
  • Arrow Icon Help Desk Management
  • Arrow Icon Assignment Management
  • Arrow Icon Task Management
  • Arrow Icon Collaboration Tools
  • Arrow Icon Role-Based Permissions
  • Arrow Icon Commenting/Notes
  • Arrow Icon Ticket Management
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Projections
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Recurring Issues
  • Arrow Icon Issue Tracking
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Email Management
  • Arrow Icon Support Ticket Tracking
  • Arrow Icon Monitoring
  • Arrow Icon Project Management
  • Arrow Icon Issue Auditing
  • Arrow Icon Prioritization
  • Arrow Icon Task Progress Tracking
  • Arrow Icon Self Service Portal
  • Arrow Icon Surveys & Feedback
  • Arrow Icon SLA Management
  • Arrow Icon Full Text Search
  • Arrow Icon Self Service Portal
  • Arrow Icon SEO Management
  • Arrow Icon Customizable Branding
  • Arrow Icon Feedback Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Rich Text Editor
  • Arrow Icon Cataloging/Categorization
  • Arrow Icon Multi-Language
  • Arrow Icon Customizable Templates
  • Arrow Icon Collaboration Tools
  • Arrow Icon User Management
  • Arrow Icon Drag & Drop Editor
  • Arrow Icon Mobile Interface
  • Arrow Icon WYSIWYG Editor
  • Arrow Icon Knowledge Management
  • Arrow Icon Contract/License Management
  • Arrow Icon Billing & Invoicing
  • Arrow Icon Data Import/Export
  • Arrow Icon Project Management
  • Arrow Icon Document Management
  • Arrow Icon Inventory Management
  • Arrow Icon Compliance Management
  • Arrow Icon Mobile Access
  • Arrow Icon Customer Database
  • Arrow Icon Job Costing
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Service Request Management
  • Arrow Icon Equipment Maintenance
  • Arrow Icon GPS
  • Arrow Icon Fleet Management
  • Arrow Icon Facility Management
  • Arrow Icon Change Management
  • Arrow Icon Incident Management
  • Arrow Icon Service Level Agreement (SLA) Management
  • Arrow Icon Reporting & Statistics
  • Arrow Icon IT Asset Management
  • Arrow Icon Remote Access/Control
  • Arrow Icon Procurement Management
  • Arrow Icon Self Service Portal
  • Arrow Icon Prioritization
  • Arrow Icon Real-Time Notifications
  • Arrow Icon Mobile Access
  • Arrow Icon Support Ticket Management
  • Arrow Icon CMDB
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Problem Management
  • Arrow Icon Customer Support
  • Arrow Icon Analytics
  • Arrow Icon Referral Tracking
  • Arrow Icon Mobile Access
  • Arrow Icon Lead Qualification
  • Arrow Icon Contact Database
  • Arrow Icon Sales Pipeline Management
  • Arrow Icon Territory Management
  • Arrow Icon Quotes/Estimates
  • Arrow Icon Customizable Fields
  • Arrow Icon Calendar/Reminder System
  • Arrow Icon Marketing Automation
  • Arrow Icon Task Management
  • Arrow Icon Interaction Tracking
  • Arrow Icon Social Media Integration
  • Arrow Icon Pipeline Management
  • Arrow Icon Lead Capture
  • Arrow Icon Forecasting
  • Arrow Icon Contact Management
  • Arrow Icon Email Management
  • Arrow Icon Lead Generation
  • Arrow Icon Workflow Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Internal Chat Integration
  • Arrow Icon Segmentation
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Document Storage
  • Arrow Icon Lead Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Data Import/Export

QAlert Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • Annual Subscription Annual Subscription

QAlert FAQs

QAlert is an advanced customer relationship management (CRM) software designed to help businesses manage and nurture their customer relationships with ease. It offers a comprehensive set of tools for tracking customer interactions, managing leads, automating follow-ups, and improving sales performance. With features such as task management, reporting, and real-time analytics, QAlert enables businesses to better understand customer needs, identify opportunities for growth, and enhance service delivery. The platform also includes customizable workflows that allow businesses to streamline processes and increase operational efficiency. QAlert integrates seamlessly with popular email marketing platforms, social media channels, and support ticketing systems, providing a unified view of all customer touchpoints. Whether you're in retail, service industries, or sales, QAlert helps businesses increase customer satisfaction, drive conversions, and foster long-term relationships.

  • No, QAlert does not offer a free version.

  • Yes, QAlert offers a free trial.

  • No, Credit Card details are not required for the QAlert trial.

  • QAlert supports the following payment frequencies:

    • Annual Subscription

  • No, QAlert does not offer an API.

  • QAlert offers support with the following options:
    • 24x7 Support , Email , Phone , Knowledge Base

  • QAlert offers training with the following options:
    • In-person , Live Online , Webinar , Documentation , Videos

  • QAlert supports the following languages:
    • English

  • Following are the typical users of the QAlert:
    • Self-Employed , Small-Business , Midsize-Business

  • QAlert supports the following deployment:
    • Cloud Hosted

  • QAlert supports the following devices and operating systems:
    • Web-Based , iPhone , Android