Orbitrics is a customer experience software designed to help businesses deliver exceptional service and improve customer satisfaction. By leveraging advanced analytics, Orbitrics tracks customer interactions across multiple channels, including phone, email, and social media, providing a unified view of the customer journey. The software’s sentiment analysis tools allow businesses to gauge customer satisfaction and identify potential issues before they escalate. Orbitrics’ automation features enable businesses to send personalized responses, follow-ups, and recommendations, enhancing customer engagement. In addition, the software offers powerful reporting capabilities, giving businesses insights into customer feedback, behavior trends, and service performance. Orbitrics is ideal for companies seeking to enhance customer loyalty, optimize communication strategies, and deliver seamless experiences across all touchpoints, fostering long-term customer relationships and boosting brand reputation.
zivot labs
United States
Proprietary
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