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OpenText Experience Cloud Overview

OpenText Experience Cloud is a powerful customer experience software designed to help organizations create meaningful interactions with their customers across various channels. This platform provides tools for content management, personalization, and customer journey mapping, ensuring that businesses can deliver relevant and engaging experiences. OpenText Experience Cloud features an intuitive interface that allows users to manage and optimize digital content seamlessly. The software includes analytics capabilities that track customer engagement, providing insights into preferences and behaviors that inform marketing strategies. With its integration options, OpenText Experience Cloud can connect with existing CRM and marketing systems, enhancing workflow efficiency. By adopting this software, organizations can improve their customer engagement strategies, foster loyalty, and drive business growth.

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Contact Details

  • Vendor Name OpenText
  • Founded 2004
  • Location Canada

Support

    NA

Training

  • NA

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English

Industries

Advertising & Marketing, Business Supplies & Equipment, Consumer Services, Entertainment, Information Technology & Services, Retail

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OpenText Experience Cloud Features

  • Arrow Icon Surveys & Feedback
  • Arrow Icon Dashboard
  • Arrow Icon Data Visualization
  • Arrow Icon Text Analysis
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Customer Segmentation
  • Arrow Icon Negative Feedback Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Real-Time Notifications
  • Arrow Icon Knowledge Management
  • Arrow Icon Customizable Templates
  • Arrow Icon Customizable Fields
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Feedback Management
  • Arrow Icon Customizable Forms
  • Arrow Icon Multi-Channel Data Collection
  • Arrow Icon NPS Survey Structure
  • Arrow Icon Artificial Intelligence

OpenText Experience Cloud Pricing

Pricing Type

  • Pricing Type Per Feature

Preferred Currency

  • CAD ($) CAD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

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OpenText Experience Cloud FAQs

OpenText Experience Cloud is a powerful customer experience software designed to help organizations create meaningful interactions with their customers across various channels. This platform provides tools for content management, personalization, and customer journey mapping, ensuring that businesses can deliver relevant and engaging experiences. OpenText Experience Cloud features an intuitive interface that allows users to manage and optimize digital content seamlessly. The software includes analytics capabilities that track customer engagement, providing insights into preferences and behaviors that inform marketing strategies. With its integration options, OpenText Experience Cloud can connect with existing CRM and marketing systems, enhancing workflow efficiency. By adopting this software, organizations can improve their customer engagement strategies, foster loyalty, and drive business growth.

  • No, OpenText Experience Cloud does not offer a free version.

  • Yes, OpenText Experience Cloud offers a free trial.

  • No, Credit Card details are not required for the OpenText Experience Cloud trial.

  • No, OpenText Experience Cloud does not offer an API.

  • OpenText Experience Cloud supports the following languages:
    • English

  • Following are the typical users of the OpenText Experience Cloud:
    • Self-Employed , Small-Business , Midsize-Business

  • OpenText Experience Cloud supports the following deployment:
    • Cloud Hosted

  • OpenText Experience Cloud supports the following devices and operating systems:
    • Web-Based