Openbay Otis is a user-friendly live chat software designed to help businesses engage with customers in real-time and improve overall customer service. The platform enables businesses to provide instant support, answer inquiries, and resolve issues as they arise, enhancing the customer experience. Openbay Otis integrates seamlessly with websites, allowing users to initiate chats directly from any page. The software includes features like automated responses, real-time visitor tracking, chatbots, and analytics, helping businesses understand customer needs and streamline communication. Openbay Otis also provides support for multiple channels, including email and social media, ensuring businesses can maintain a consistent and personalized customer service experience across all platforms.
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