Openbay Otis Overview

Openbay Otis is a user-friendly live chat software designed to help businesses engage with customers in real-time and improve overall customer service. The platform enables businesses to provide instant support, answer inquiries, and resolve issues as they arise, enhancing the customer experience. Openbay Otis integrates seamlessly with websites, allowing users to initiate chats directly from any page. The software includes features like automated responses, real-time visitor tracking, chatbots, and analytics, helping businesses understand customer needs and streamline communication. Openbay Otis also provides support for multiple channels, including email and social media, ensuring businesses can maintain a consistent and personalized customer service experience across all platforms.

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Openbay Otis Screenshot & Video

Contact Details

  • Vendor Name Openbay
  • Founded
  • Location United States

Support

  • Email Email
  • Phone Phone
  • Chat Chat
  • FAQs/Forum FAQs/Forum

Training

  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Computer Software, Health, Internet, Real Estate

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Openbay Otis Features

  • Arrow Icon Transfers/Routing
  • Arrow Icon Document Storage
  • Arrow Icon Mobile Access
  • Arrow Icon Search/Filter
  • Arrow Icon Single Sign On
  • Arrow Icon Support Ticket Management
  • Arrow Icon Screen Sharing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Proactive Chat
  • Arrow Icon Auto-Responders
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Real Time Notifications
  • Arrow Icon Offline Form
  • Arrow Icon Collaboration Tools
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Transcripts/Chat History
  • Arrow Icon Contact Management
  • Arrow Icon Geotargeting
  • Arrow Icon Chat/Messaging
  • Arrow Icon File Sharing
  • Arrow Icon Canned Responses
  • Arrow Icon Email Management
  • Arrow Icon Surveys & Feedback

Openbay Otis Pricing

Pricing Type

  • Pricing Type Per Feature

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

Openbay Otis FAQs

Openbay Otis is a user-friendly live chat software designed to help businesses engage with customers in real-time and improve overall customer service. The platform enables businesses to provide instant support, answer inquiries, and resolve issues as they arise, enhancing the customer experience. Openbay Otis integrates seamlessly with websites, allowing users to initiate chats directly from any page. The software includes features like automated responses, real-time visitor tracking, chatbots, and analytics, helping businesses understand customer needs and streamline communication. Openbay Otis also provides support for multiple channels, including email and social media, ensuring businesses can maintain a consistent and personalized customer service experience across all platforms.

  • No, Openbay Otis does not offer a free version.

  • Yes, Openbay Otis offers a free trial.

  • No, Credit Card details are not required for the Openbay Otis trial.

  • No, Openbay Otis does not offer an API.

  • Openbay Otis offers support with the following options:
    • Email , Phone , Chat , FAQs/Forum

  • Openbay Otis offers training with the following options:
    • Live Online , Webinar , Documentation , Videos

  • Openbay Otis supports the following languages:
    • English

  • Following are the typical users of the Openbay Otis:
    • Self-Employed , Small-Business , Midsize-Business

  • Openbay Otis supports the following deployment:
    • Cloud Hosted

  • Openbay Otis supports the following devices and operating systems:
    • Web-Based