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Medallia Insights Suite Overview

Medallia Insights Suite is an advanced market research software platform that enables businesses to collect, analyze, and act on customer feedback in real time. The suite offers a variety of tools to gather insights from multiple channels, including surveys, social media, and customer interactions, providing a holistic view of customer experiences. With its powerful analytics capabilities, Medallia helps businesses identify key trends, customer sentiment, and emerging market opportunities. The platform’s AI-powered analytics engine processes large volumes of data, enabling businesses to gain actionable insights and make data-driven decisions. Medallia Insights Suite also offers real-time reporting, helping organizations track performance metrics and respond quickly to customer concerns. Whether for product development, customer service, or brand management, Medallia enables businesses to turn customer feedback into a competitive advantage by continuously improving the customer experience.

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Medallia Insights Suite Screenshot & Video

Contact Details

  • Vendor Name Medallia
  • Founded 2001
  • Location United States

Support

    NA

Training

  • NA

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English

Industries

Computer Software

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Medallia Insights Suite Features

  • Arrow Icon Reporting/Analytics
  • Arrow Icon Social Media Integration
  • Arrow Icon Paper-Based
  • Arrow Icon Data Import/Export
  • Arrow Icon Multi-Language
  • Arrow Icon Benchmarking
  • Arrow Icon Question Branching
  • Arrow Icon Template Management
  • Arrow Icon Statistical Analysis
  • Arrow Icon Phone-Based
  • Arrow Icon Real Time Data
  • Arrow Icon Customer Segmentation
  • Arrow Icon Survey Builder
  • Arrow Icon Face-to-Face
  • Arrow Icon Multi-Channel Distribution
  • Arrow Icon Customizable Questions
  • Arrow Icon Monitoring
  • Arrow Icon Panel Management
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Drag & Drop
  • Arrow Icon Trend Analysis
  • Arrow Icon Question Library
  • Arrow Icon Email Management
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Conditional Logic
  • Arrow Icon Activity Tracking
  • Arrow Icon Charting
  • Arrow Icon Multiple User Accounts

Medallia Insights Suite Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

Medallia Insights Suite FAQs

Medallia Insights Suite is an advanced market research software platform that enables businesses to collect, analyze, and act on customer feedback in real time. The suite offers a variety of tools to gather insights from multiple channels, including surveys, social media, and customer interactions, providing a holistic view of customer experiences. With its powerful analytics capabilities, Medallia helps businesses identify key trends, customer sentiment, and emerging market opportunities. The platform’s AI-powered analytics engine processes large volumes of data, enabling businesses to gain actionable insights and make data-driven decisions. Medallia Insights Suite also offers real-time reporting, helping organizations track performance metrics and respond quickly to customer concerns. Whether for product development, customer service, or brand management, Medallia enables businesses to turn customer feedback into a competitive advantage by continuously improving the customer experience.

  • No, Medallia Insights Suite does not offer a free version.

  • Yes, Medallia Insights Suite offers a free trial.

  • No, Credit Card details are not required for the Medallia Insights Suite trial.

  • No, Medallia Insights Suite does not offer an API.

  • Medallia Insights Suite supports the following languages:
    • English

  • Following are the typical users of the Medallia Insights Suite:
    • Self-Employed , Small-Business , Midsize-Business

  • Medallia Insights Suite supports the following deployment:
    • Cloud Hosted

  • Medallia Insights Suite supports the following devices and operating systems:
    • Web-Based