Mad Chatter Pro is a live chat software designed to enhance customer engagement and improve support efficiency in real-time. This tool enables businesses to communicate with website visitors instantly, providing timely responses to inquiries and resolving issues faster. With an easy-to-use interface, Mad Chatter Pro allows customer support agents to manage multiple chat sessions simultaneously, ensuring no customer is left waiting. It features automation capabilities, such as pre-chat forms, chatbots, and intelligent routing, ensuring that customers are directed to the most appropriate support team. Additionally, Mad Chatter Pro integrates with CRM and helpdesk platforms, making it easy to track customer history and deliver personalized support. Real-time analytics and reporting allow businesses to monitor chat performance, response times, and customer satisfaction, making Mad Chatter Pro an essential tool for businesses looking to improve customer service and boost conversions.
iBial
Vietnam
Proprietary
Transfers/Routing
