Why SoftwareWorld Chooses Lookback:

“SoftwareWorld likely chose Lookback based on its user-friendly interface, robust features for user research, and seamless integration capabilities. Online reviews often highlight its ability to facilitate real-time user feedback, making it invaluable for UX designers and product teams. Users appreciate its intuitive design, which simplifies the process of gathering and analyzing user insights, ultimately enhancing product development and user experience.”

Highly Recommended

Lookback Overview

Lookback is a powerful UX software designed to enhance user research and product testing by enabling teams to conduct live interviews and usability tests with real users. This platform streamlines the process of gathering feedback, allowing designers and product managers to observe user interactions in realtime. With Lookback, teams can record sessions, capturing audio, video, and screen activity, providing invaluable insights into user behavior and preferences. The software also facilitates easy notetaking and tagging during sessions, enabling researchers to highlight critical moments for later analysis. Additionally, Lookback supports collaborative features, allowing team members to discuss findings and share insights immediately after sessions. Ideal for UX researchers and product teams, Lookback empowers organizations to make datadriven decisions, refine user experiences, and ultimately create products that resonate with users by understanding their needs and pain points effectively.

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Contact Details

  • Vendor Name Lookback
  • Founded
  • Location United States

Support

  • Email Email
  • Phone Phone
  • Knowledge Base Knowledge Base
  • FAQs/Forum FAQs/Forum

Training

  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based
  • iPhone iPhone
  • Android Android

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Advertising & Marketing, Consumer Services, Human Resources, Information Technology & Services, Research

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Lookback Features

  • Arrow Icon User Research Analysis
  • Arrow Icon Prototype Creation
  • Arrow Icon Heatmaps
  • Arrow Icon Usability Testing
  • Arrow Icon User Journeys
  • Arrow Icon Unmoderated Testing
  • Arrow Icon For Websites
  • Arrow Icon Screen Activity Recording
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Third-Party Integrations
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Data Import/Export
  • Arrow Icon For Mobile
  • Arrow Icon Collaboration Tools
  • Arrow Icon Quantitative Metrics
  • Arrow Icon Surveys & Feedback
  • Arrow Icon A/B Testing
  • Arrow Icon Video recording/Transcriptions
  • Arrow Icon Audience Targeting
  • Arrow Icon Heatmaps
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Annotations
  • Arrow Icon Moderated Usability Testing

Lookback Pricing

Pricing Type

  • Pricing Type Flat Rate

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Freelance

$17 Per Month

Lookback FAQs

Lookback is a powerful UX software designed to enhance user research and product testing by enabling teams to conduct live interviews and usability tests with real users. This platform streamlines the process of gathering feedback, allowing designers and product managers to observe user interactions in realtime. With Lookback, teams can record sessions, capturing audio, video, and screen activity, providing invaluable insights into user behavior and preferences. The software also facilitates easy notetaking and tagging during sessions, enabling researchers to highlight critical moments for later analysis. Additionally, Lookback supports collaborative features, allowing team members to discuss findings and share insights immediately after sessions. Ideal for UX researchers and product teams, Lookback empowers organizations to make datadriven decisions, refine user experiences, and ultimately create products that resonate with users by understanding their needs and pain points effectively.

  • No, Lookback does not offer a free version.

  • Yes, Lookback offers a free trial.

  • No, Credit Card details are not required for the Lookback trial.

  • Lookback offers the following pricing plans & packages:

    Freelance

    $17 Per Month

  • Lookback supports the following payment frequencies:

    • Monthly Subscription

  • No, Lookback does not offer an API.

  • Lookback offers support with the following options:
    • Email , Phone , Knowledge Base , FAQs/Forum

  • Lookback offers training with the following options:
    • Documentation

  • Lookback supports the following languages:
    • English

  • Following are the typical users of the Lookback:
    • Self-Employed , Small-Business , Midsize-Business

  • Lookback supports the following deployment:
    • Cloud Hosted

  • Lookback supports the following devices and operating systems:
    • Web-Based , iPhone , Android

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