Lemur Live Chat is a powerful live chat software that helps businesses enhance customer service by enabling real-time communication between customers and support teams. The software allows businesses to offer instant assistance, answer queries, resolve issues, and engage visitors on their websites. Lemur Live Chat comes with a wide range of features, including automated greetings, chat routing, and customizable chat windows, providing businesses with the tools they need to manage customer interactions effectively. The software also integrates with various CRMs, help desks, and social media platforms, allowing for a seamless omnichannel customer support experience. Lemur Live Chat’s robust reporting and analytics tools help businesses track key performance metrics, such as response times, customer satisfaction, and conversation histories, providing valuable insights into team performance. With Lemur Live Chat, companies can deliver personalized customer support, increase customer satisfaction, and build long-lasting relationships by providing quick and effective solutions to customer needs.
Lemur
2018
Poland
24x7 Support
Transfers/Routing