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know'N'act Overview

know'N'act is a dynamic customer experience software designed to enhance engagement and communication between businesses and their customers. This platform provides a suite of tools for managing customer interactions, feedback, and service requests effectively. With its intuitive interface, organizations can create personalized communication workflows, automate responses, and track customer inquiries in real time. know'N'act includes powerful analytics features that provide insights into customer satisfaction levels and interaction trends, enabling businesses to make data-driven decisions for improvement. By leveraging know'N'act, companies can enhance customer relationships, streamline service processes, and ultimately drive loyalty and retention, making it an essential tool for organizations focused on customer-centric strategies.

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know'N'act Screenshot & Video

Contact Details

  • Vendor Name know'N'act
  • Founded 2013
  • Location United States

Support

    NA

Training

  • NA

Licensing & Deployment

  • Proprietary Proprietary

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English

Industries

Computer Software, Consumer Goods, Information Technology & Services, Program Development, Telecommunications

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know'N'act Features

  • Arrow Icon Surveys & Feedback
  • Arrow Icon Dashboard
  • Arrow Icon Data Visualization
  • Arrow Icon Text Analysis
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Customer Segmentation
  • Arrow Icon Negative Feedback Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Real-Time Notifications
  • Arrow Icon Knowledge Management
  • Arrow Icon Customizable Templates
  • Arrow Icon Customizable Fields
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Feedback Management
  • Arrow Icon Customizable Forms
  • Arrow Icon Multi-Channel Data Collection
  • Arrow Icon NPS Survey Structure

know'N'act Pricing

Pricing Type

  • Pricing Type Per Feature

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

know'N'act FAQs

know'N'act is a dynamic customer experience software designed to enhance engagement and communication between businesses and their customers. This platform provides a suite of tools for managing customer interactions, feedback, and service requests effectively. With its intuitive interface, organizations can create personalized communication workflows, automate responses, and track customer inquiries in real time. know'N'act includes powerful analytics features that provide insights into customer satisfaction levels and interaction trends, enabling businesses to make data-driven decisions for improvement. By leveraging know'N'act, companies can enhance customer relationships, streamline service processes, and ultimately drive loyalty and retention, making it an essential tool for organizations focused on customer-centric strategies.

  • No, know'N'act does not offer a free version.

  • Yes, know'N'act offers a free trial.

  • No, Credit Card details are not required for the know'N'act trial.

  • No, know'N'act does not offer an API.

  • know'N'act supports the following languages:
    • English

  • Following are the typical users of the know'N'act:
    • Self-Employed , Small-Business , Midsize-Business