InCharge Unified Call Management Overview

InCharge Unified Call Management is a comprehensive call accounting software designed to help businesses track, monitor, and manage their telecommunication usage and expenses. The platform provides tools for logging call data, generating usage reports, and analyzing communication costs across different departments or branches. InCharge enables businesses to allocate telecom expenses more effectively and identify cost-saving opportunities by detecting misuse or inefficient call patterns. The software’s real-time monitoring capabilities ensure that businesses maintain control over their communication networks, ensuring compliance with internal policies and external regulations. Ideal for organizations with large communication infrastructures, InCharge Unified Call Management helps improve transparency, reduce telecom costs, and enhance operational efficiency.

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Contact Details

  • Vendor Name eTEL Technologies
  • Founded 2001
  • Location Canada

Support

  • Email Email
  • Phone Phone
  • Chat Chat

Training

  • In-person In-person
  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • On-Premise On-Premise
  • Web-Based Web-Based
  • Windows Windows

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Education Management

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InCharge Unified Call Management Features

  • Arrow Icon Inbound Reporting
  • Arrow Icon CRM
  • Arrow Icon Call Tracking
  • Arrow Icon Interaction Tracking
  • Arrow Icon Call Volume
  • Arrow Icon Call Recording
  • Arrow Icon Voice Mail
  • Arrow Icon Call Center Management
  • Arrow Icon Unattended Call Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Caller ID
  • Arrow Icon Call Transfer
  • Arrow Icon Outbound Reporting
  • Arrow Icon Activity Tracking
  • Arrow Icon User Management
  • Arrow Icon Call Duration
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon Call Monitoring
  • Arrow Icon Call Routing
  • Arrow Icon Performance Management
  • Arrow Icon Contact Management
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Auto-Dialer
  • Arrow Icon Call List Management
  • Arrow Icon Call Scripting
  • Arrow Icon Callback Scheduling
  • Arrow Icon Call Logging
  • Arrow Icon Usage Tracking/Analytics
  • Arrow Icon Cost Analysis
  • Arrow Icon Billing & Invoicing

InCharge Unified Call Management Pricing

Pricing Type

  • Pricing Type Per Feature

Preferred Currency

  • CAD ($) CAD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • One-Time Payment One-Time Payment

Plans & Packages

Basic

$500 Per Feature

InCharge Unified Call Management FAQs

InCharge Unified Call Management is a comprehensive call accounting software designed to help businesses track, monitor, and manage their telecommunication usage and expenses. The platform provides tools for logging call data, generating usage reports, and analyzing communication costs across different departments or branches. InCharge enables businesses to allocate telecom expenses more effectively and identify cost-saving opportunities by detecting misuse or inefficient call patterns. The software’s real-time monitoring capabilities ensure that businesses maintain control over their communication networks, ensuring compliance with internal policies and external regulations. Ideal for organizations with large communication infrastructures, InCharge Unified Call Management helps improve transparency, reduce telecom costs, and enhance operational efficiency.

  • No, InCharge Unified Call Management does not offer a free version.

  • Yes, InCharge Unified Call Management offers a free trial.

  • No, Credit Card details are not required for the InCharge Unified Call Management trial.

  • InCharge Unified Call Management offers the following pricing plans & packages:

    Basic

    $500 Per Feature

  • InCharge Unified Call Management supports the following payment frequencies:

    • One-Time Payment

  • No, InCharge Unified Call Management does not offer an API.

  • InCharge Unified Call Management offers support with the following options:
    • Email , Phone , Chat

  • InCharge Unified Call Management offers training with the following options:
    • In-person , Live Online , Webinar , Documentation

  • InCharge Unified Call Management supports the following languages:
    • English

  • Following are the typical users of the InCharge Unified Call Management:
    • Self-Employed , Small-Business , Midsize-Business

  • InCharge Unified Call Management supports the following deployment:
    • Cloud Hosted , On-Premise

  • InCharge Unified Call Management supports the following devices and operating systems:
    • Web-Based , Windows