Inbify Overview

Inbify is an innovative customer experience software designed to help businesses enhance their interactions with customers, ensuring satisfaction and loyalty. It offers a comprehensive platform for managing customer feedback, tracking interactions, and analyzing customer behavior, enabling organizations to deliver personalized and exceptional customer experiences. Inbify's intuitive interface allows businesses to collect and analyze feedback through surveys, reviews, and social media interactions, providing valuable insights into customer needs and preferences. Advanced CRM features enable the management of customer profiles, interaction histories, and personalized communication, ensuring consistent and meaningful engagements across all touchpoints. The software includes tools for monitoring customer satisfaction metrics, such as Net Promoter Score (NPS) and Customer Satisfaction (CSAT) scores, allowing businesses to identify areas for improvement and measure the effectiveness of their customer experience strategies. Inbify's robust analytics and reporting capabilities offer deep insights into customer behavior, trends, and sentiment, facilitating data-driven decision-making and strategic planning. With seamless integration with popular CRM systems, marketing platforms, and customer support tools, Inbify ensures a unified approach to managing and enhancing customer experiences. Whether you're looking to improve customer retention, boost satisfaction, or drive brand loyalty, Inbify provides the tools and insights needed to create exceptional customer journeys.

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Contact Details

  • Vendor Name Inbify
  • Founded 2015
  • Location United States

Support

  • Chat Chat

Training

  • In-person In-person
  • Live Online Live Online
  • Webinar Webinar

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Computer Software, Consumer Goods, Information Technology & Services, Program Development, Telecommunications

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Inbify Features

  • Arrow Icon Surveys & Feedback
  • Arrow Icon Dashboard
  • Arrow Icon Data Visualization
  • Arrow Icon Text Analysis
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Customer Segmentation
  • Arrow Icon Negative Feedback Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Real-Time Notifications
  • Arrow Icon Knowledge Management
  • Arrow Icon Customizable Templates
  • Arrow Icon Customizable Fields
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Feedback Management
  • Arrow Icon Customizable Forms
  • Arrow Icon Multi-Channel Data Collection
  • Arrow Icon NPS Survey Structure

Inbify Pricing

Pricing Type

  • Pricing Type Per User

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$29 Per User

Inbify FAQs

Inbify is an innovative customer experience software designed to help businesses enhance their interactions with customers, ensuring satisfaction and loyalty. It offers a comprehensive platform for managing customer feedback, tracking interactions, and analyzing customer behavior, enabling organizations to deliver personalized and exceptional customer experiences. Inbify's intuitive interface allows businesses to collect and analyze feedback through surveys, reviews, and social media interactions, providing valuable insights into customer needs and preferences. Advanced CRM features enable the management of customer profiles, interaction histories, and personalized communication, ensuring consistent and meaningful engagements across all touchpoints. The software includes tools for monitoring customer satisfaction metrics, such as Net Promoter Score (NPS) and Customer Satisfaction (CSAT) scores, allowing businesses to identify areas for improvement and measure the effectiveness of their customer experience strategies. Inbify's robust analytics and reporting capabilities offer deep insights into customer behavior, trends, and sentiment, facilitating data-driven decision-making and strategic planning. With seamless integration with popular CRM systems, marketing platforms, and customer support tools, Inbify ensures a unified approach to managing and enhancing customer experiences. Whether you're looking to improve customer retention, boost satisfaction, or drive brand loyalty, Inbify provides the tools and insights needed to create exceptional customer journeys.

  • No, Inbify does not offer a free version.

  • Yes, Inbify offers a free trial.

  • No, Credit Card details are not required for the Inbify trial.

  • Inbify offers the following pricing plans & packages:

    Basic

    $29 Per User

  • Inbify supports the following payment frequencies:

    • Monthly Subscription

  • No, Inbify does not offer an API.

  • Inbify offers support with the following options:
    • Chat

  • Inbify offers training with the following options:
    • In-person , Live Online , Webinar

  • Inbify supports the following languages:
    • English

  • Following are the typical users of the Inbify:
    • Self-Employed , Small-Business , Midsize-Business

  • Inbify supports the following deployment:
    • Cloud Hosted

  • Inbify supports the following devices and operating systems:
    • Web-Based