HelpHero Overview

HelpHero is a digital adoption platform designed to guide users through the features and functionality of software applications with ease. Aimed at enhancing the onboarding experience, HelpHero offers in-app walkthroughs, tooltips, and tutorials to help users understand complex features quickly. This platform is ideal for businesses looking to improve user adoption rates for their digital products. With its user-friendly design, HelpHero enables businesses to create custom onboarding experiences that cater to different user segments. The software also provides real-time analytics, tracking user behavior and engagement to optimize the guidance provided. Additionally, HelpHero integrates seamlessly with existing tools and platforms, making it a flexible solution for software developers and SaaS companies. It is particularly beneficial for companies aiming to reduce support tickets and improve customer satisfaction by empowering users to self-learn. Overall, HelpHero is an essential tool for accelerating user adoption, increasing product engagement, and ensuring customers get the most out of digital applications.

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HelpHero Screenshot & Video

Contact Details

  • Vendor Name HelpHero
  • Founded
  • Location New Zealand

Support

  • Email Email
  • Chat Chat

Training

  • Live Online Live Online
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Automotive, Business Supplies & Equipment, Computer Software, Consumer Services, E-learning

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HelpHero Features

  • Arrow Icon Training Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Employee Portal
  • Arrow Icon HR Management
  • Arrow Icon Role-Based Permissions
  • Arrow Icon Leave Tracking
  • Arrow Icon Calendar Management
  • Arrow Icon Employee Handbook
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Compliance Management
  • Arrow Icon Document Storage
  • Arrow Icon Payroll Management
  • Arrow Icon Electronic Signature
  • Arrow Icon Activity Tracking
  • Arrow Icon Job Description Management
  • Arrow Icon Task Management
  • Arrow Icon Performance Management
  • Arrow Icon Employee Profiles
  • Arrow Icon Employee Onboarding
  • Arrow Icon Applicant Tracking
  • Arrow Icon Recruitment Management
  • Arrow Icon Learning Management
  • Arrow Icon Benefits Management
  • Arrow Icon Feedback Management
  • Arrow Icon Self Service Portal
  • Arrow Icon Electronic Forms
  • Arrow Icon Employee Management
  • Arrow Icon Collaboration Tools
  • Arrow Icon Mentorship
  • Arrow Icon Employee Database
  • Arrow Icon Approval Process Control
  • Arrow Icon Churn Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Email Management
  • Arrow Icon Social Media Integration
  • Arrow Icon CRM
  • Arrow Icon Multi-Language
  • Arrow Icon Real Time Analytics
  • Arrow Icon Campaign Management
  • Arrow Icon Content Management
  • Arrow Icon Event Triggered Actions
  • Arrow Icon Feedback Management
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Customer Database
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Customer Experience Management
  • Arrow Icon Communication Management
  • Arrow Icon Live Chat
  • Arrow Icon Customer Segmentation
  • Arrow Icon Visual Analytics
  • Arrow Icon Customer History
  • Arrow Icon Customer Portal
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Activity Dashboard
  • Arrow Icon Activity Tracking
  • Arrow Icon Chat/Messaging
  • Arrow Icon Client Management
  • Arrow Icon Client Portal
  • Arrow Icon Collaboration Tools
  • Arrow Icon Communication Management
  • Arrow Icon Data Import/Export
  • Arrow Icon Document Management
  • Arrow Icon Electronic Forms
  • Arrow Icon Email Management
  • Arrow Icon Onboarding
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Task Management
  • Arrow Icon Third-Party Integrations
  • Arrow Icon Workflow Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Dashboard
  • Arrow Icon Data Visualization
  • Arrow Icon Text Analysis
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Customer Segmentation
  • Arrow Icon Negative Feedback Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Real-Time Notifications
  • Arrow Icon Knowledge Management
  • Arrow Icon Customizable Templates
  • Arrow Icon Customizable Fields
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Feedback Management
  • Arrow Icon Customizable Forms
  • Arrow Icon Multi-Channel Data Collection
  • Arrow Icon NPS Survey Structure
  • Arrow Icon Onboarding
  • Arrow Icon Collaboration Tools
  • Arrow Icon Health Score
  • Arrow Icon Account Alerts
  • Arrow Icon Account Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Revenue Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Usage Tracking/Analytics
  • Arrow Icon Customer Engagement
  • Arrow Icon Activity Tracking
  • Arrow Icon Task Management
  • Arrow Icon NPS of Customers
  • Arrow Icon Course Management
  • Arrow Icon Training Management
  • Arrow Icon Course Tracking
  • Arrow Icon Course Library
  • Arrow Icon Learner Portal
  • Arrow Icon Assessment Management
  • Arrow Icon Third-Party Integration
  • Arrow Icon Asynchronous Learning
  • Arrow Icon Training Administration
  • Arrow Icon Gamification
  • Arrow Icon SCORM Compliance
  • Arrow Icon Synchronous Learning
  • Arrow Icon Activity Monitoring
  • Arrow Icon Course Authoring
  • Arrow Icon Training Companies
  • Arrow Icon Self-paced Learning
  • Arrow Icon Multi-Language
  • Arrow Icon Progress Tracking
  • Arrow Icon Customizable Branding
  • Arrow Icon Employee Training
  • Arrow Icon User Onboarding
  • Arrow Icon In-App Training
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Audience Targeting
  • Arrow Icon Content Creation
  • Arrow Icon Data Quality Control
  • Arrow Icon Self Service Tools
  • Arrow Icon Contextual Guidance
  • Arrow Icon Launch Management
  • Arrow Icon Multi-Language
  • Arrow Icon User Research Analysis
  • Arrow Icon Prototype Creation
  • Arrow Icon Heatmaps
  • Arrow Icon Usability Testing
  • Arrow Icon User Journeys
  • Arrow Icon Unmoderated Testing
  • Arrow Icon For Websites
  • Arrow Icon Screen Activity Recording
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Third-Party Integrations
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Data Import/Export
  • Arrow Icon For Mobile
  • Arrow Icon Collaboration Tools

HelpHero Pricing

Pricing Type

  • Pricing Type Usage Based

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$55 Per Month

HelpHero FAQs

HelpHero is a digital adoption platform designed to guide users through the features and functionality of software applications with ease. Aimed at enhancing the onboarding experience, HelpHero offers in-app walkthroughs, tooltips, and tutorials to help users understand complex features quickly. This platform is ideal for businesses looking to improve user adoption rates for their digital products. With its user-friendly design, HelpHero enables businesses to create custom onboarding experiences that cater to different user segments. The software also provides real-time analytics, tracking user behavior and engagement to optimize the guidance provided. Additionally, HelpHero integrates seamlessly with existing tools and platforms, making it a flexible solution for software developers and SaaS companies. It is particularly beneficial for companies aiming to reduce support tickets and improve customer satisfaction by empowering users to self-learn. Overall, HelpHero is an essential tool for accelerating user adoption, increasing product engagement, and ensuring customers get the most out of digital applications.

  • No, HelpHero does not offer a free version.

  • Yes, HelpHero offers a free trial.

  • No, Credit Card details are not required for the HelpHero trial.

  • HelpHero offers the following pricing plans & packages:

    Basic

    $55 Per Month

  • HelpHero supports the following payment frequencies:

    • Monthly Subscription

  • No, HelpHero does not offer an API.

  • HelpHero offers support with the following options:
    • Email , Chat

  • HelpHero offers training with the following options:
    • Live Online , Documentation , Videos

  • HelpHero supports the following languages:
    • English

  • Following are the typical users of the HelpHero:
    • Self-Employed , Small-Business , Midsize-Business

  • HelpHero supports the following deployment:
    • Cloud Hosted

  • HelpHero supports the following devices and operating systems:
    • Web-Based