HelloHelp Overview

HelloHelp is an intuitive live chat software solution designed to enhance customer support and improve real-time communication between businesses and their customers. Whether you're running an online store, a service-based business, or a corporate website, HelloHelp allows you to connect with visitors instantly, answer their questions, and resolve issues quickly. The software is equipped with advanced features such as automated greeting messages, chatbots, and pre-set responses, helping businesses engage customers right away and provide faster service. HelloHelp also supports multi-channel communication, including email and social media, making it easy to manage conversations from a single dashboard. For businesses with larger teams, HelloHelp includes features for assigning chats to specific agents, monitoring chat queues, and tracking performance metrics.

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Contact Details

  • Vendor Name HelloHelp
  • Founded
  • Location Mexico

Support

    NA


Training

  • NA

Licensing & Deployment

  • Proprietary Proprietary

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Computer Software, Health, Internet, Real Estate

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HelloHelp Features

  • Arrow Icon Transfers/Routing
  • Arrow Icon Document Storage
  • Arrow Icon Mobile Access
  • Arrow Icon Search/Filter
  • Arrow Icon Single Sign On
  • Arrow Icon Support Ticket Management
  • Arrow Icon Screen Sharing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Proactive Chat
  • Arrow Icon Auto-Responders
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Real Time Notifications
  • Arrow Icon Offline Form
  • Arrow Icon Collaboration Tools
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Transcripts/Chat History
  • Arrow Icon Contact Management
  • Arrow Icon Geotargeting
  • Arrow Icon Chat/Messaging
  • Arrow Icon File Sharing
  • Arrow Icon Canned Responses
  • Arrow Icon Email Management
  • Arrow Icon Surveys & Feedback

HelloHelp Pricing

Pricing Type

  • Pricing Type Per Feature

Preferred Currency

  • MXN ($) MXN ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

HelloHelp FAQs

HelloHelp is an intuitive live chat software solution designed to enhance customer support and improve real-time communication between businesses and their customers. Whether you're running an online store, a service-based business, or a corporate website, HelloHelp allows you to connect with visitors instantly, answer their questions, and resolve issues quickly. The software is equipped with advanced features such as automated greeting messages, chatbots, and pre-set responses, helping businesses engage customers right away and provide faster service. HelloHelp also supports multi-channel communication, including email and social media, making it easy to manage conversations from a single dashboard. For businesses with larger teams, HelloHelp includes features for assigning chats to specific agents, monitoring chat queues, and tracking performance metrics.

  • No, HelloHelp does not offer a free version.

  • Yes, HelloHelp offers a free trial.

  • No, Credit Card details are not required for the HelloHelp trial.

  • No, HelloHelp does not offer an API.

  • HelloHelp supports the following languages:
    • English

  • Following are the typical users of the HelloHelp:
    • Self-Employed , Small-Business , Midsize-Business