HelloBox is a dynamic live chat software solution designed to enhance customer support and engagement. This platform allows businesses to interact with website visitors in realtime, providing instant answers to inquiries, resolving issues, and improving overall customer satisfaction. HelloBox offers an easytouse interface that enables agents to manage multiple chats simultaneously, making it perfect for businesses of all sizes. The software features customizable chat widgets, allowing companies to personalize the appearance of the chat box to align with their branding. Additionally, HelloBox integrates with other customer support tools, such as CRM systems, to ensure a seamless customer experience. The platform supports automated responses, helping businesses handle frequently asked questions efficiently, while also offering intelligent routing to ensure that inquiries are directed to the appropriate department or agent. With detailed reporting features, HelloBox helps businesses measure customer engagement and optimize chat support strategies to increase conversions and improve service quality.
PixelHub
2018
Spain
Chat
Transfers/Routing
