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Haptik Overview

Haptik is an advanced conversational AI platform that enables businesses to enhance customer engagement through automated interactions across various channels. This platform provides tools for creating intelligent chatbots and virtual assistants capable of handling customer inquiries, providing support, and facilitating transactions in real-time. With its natural language processing capabilities, Haptik understands and responds to customer queries in a conversational manner, ensuring a seamless user experience. The software supports integration with popular messaging apps, websites, and CRM systems, allowing businesses to maintain consistent communication with their customers. Haptik’s analytics dashboard provides insights into user interactions, helping organizations identify trends, improve bot performance, and enhance customer satisfaction. By automating routine customer interactions and providing instant support, Haptik empowers businesses to improve efficiency, reduce operational costs, and deliver exceptional service.

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Haptik Screenshot & Video

Contact Details

  • Vendor Name Haptik
  • Founded 2013
  • Location United States

Support

  • 24x7 Support 24x7 Support
  • Email Email
  • Phone Phone
  • Knowledge Base Knowledge Base
  • FAQs/Forum FAQs/Forum

Training

  • In-person In-person
  • Live Online Live Online
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English

Industries

Computer Software, Consumer Goods, Hospitality, Information Technology & Services

Haptik Features

  • Arrow Icon Natural Language Processing
  • Arrow Icon Automated Responses
  • Arrow Icon Virtual Assistant
  • Arrow Icon Chatbot
  • Arrow Icon AI/Machine Learning
  • Arrow Icon Query Suggestions
  • Arrow Icon Customer Support
  • Arrow Icon Language Detection
  • Arrow Icon Pre-Configured Bot
  • Arrow Icon Code-free Development
  • Arrow Icon Automated Routing
  • Arrow Icon Augmented Analytics
  • Arrow Icon Transfers/Routing
  • Arrow Icon Lead Qualification
  • Arrow Icon Customizable Branding
  • Arrow Icon Lead Capture
  • Arrow Icon For Sales/Marketing
  • Arrow Icon Contextual Guidance
  • Arrow Icon Live Chat
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Pre-Configured Bot
  • Arrow Icon For Developers
  • Arrow Icon Multi-Language
  • Arrow Icon Code-free Development
  • Arrow Icon Speech Synthesis
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Speech Recognition
  • Arrow Icon Intent Recognition
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Chatbot
  • Arrow Icon Product Recommendations
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon SMS Messaging
  • Arrow Icon Group Messaging
  • Arrow Icon Video Chat
  • Arrow Icon Human Handover
  • Arrow Icon Email Automation
  • Arrow Icon Audience Targeting
  • Arrow Icon Lead Distribution
  • Arrow Icon Chatbot
  • Arrow Icon Appointment Scheduling
  • Arrow Icon Lead Qualification
  • Arrow Icon Personalization
  • Arrow Icon Business Process Automation
  • Arrow Icon AI/Machine Learning
  • Arrow Icon Natural Language Processing
  • Arrow Icon Chatbot
  • Arrow Icon Intent Recognition
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Contextual Guidance
  • Arrow Icon Transfers/Routing
  • Arrow Icon Multi-Language
  • Arrow Icon Process/Workflow Automation
  • Arrow Icon Speech Recognition

Haptik Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • Annual Subscription Annual Subscription

Plans & Packages

Basic

$5000 Per Year

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Haptik FAQs

Haptik is an advanced conversational AI platform that enables businesses to enhance customer engagement through automated interactions across various channels. This platform provides tools for creating intelligent chatbots and virtual assistants capable of handling customer inquiries, providing support, and facilitating transactions in real-time. With its natural language processing capabilities, Haptik understands and responds to customer queries in a conversational manner, ensuring a seamless user experience. The software supports integration with popular messaging apps, websites, and CRM systems, allowing businesses to maintain consistent communication with their customers. Haptik’s analytics dashboard provides insights into user interactions, helping organizations identify trends, improve bot performance, and enhance customer satisfaction. By automating routine customer interactions and providing instant support, Haptik empowers businesses to improve efficiency, reduce operational costs, and deliver exceptional service.

  • No, Haptik does not offer a free version.

  • Yes, Haptik offers a free trial.

  • No, Credit Card details are not required for the Haptik trial.

  • Haptik offers the following pricing plans & packages:

    Basic

    $5000 Per Year

  • Haptik supports the following payment frequencies:

    • Annual Subscription

  • No, Haptik does not offer an API.

  • Haptik offers support with the following options:
    • 24x7 Support , Email , Phone , Knowledge Base , FAQs/Forum

  • Haptik offers training with the following options:
    • In-person , Live Online , Documentation , Videos

  • Haptik supports the following languages:
    • English

  • Following are the typical users of the Haptik:
    • Self-Employed , Small-Business , Midsize-Business

  • Haptik supports the following deployment:
    • Cloud Hosted

  • Haptik supports the following devices and operating systems:
    • Web-Based

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