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Futr Overview

Futr is a state-of-the-art live chat software designed to facilitate real-time communication between businesses and their customers. It offers a seamless messaging experience that allows companies to instantly respond to customer inquiries, solve issues, and provide support directly through their website or mobile app. The software integrates with a variety of customer support channels, including social media platforms, email, and SMS, allowing businesses to manage all communications from a single platform. Futr’s AI-powered chatbots enhance customer service by providing immediate responses to common questions, while live agents are available for more complex issues. The software also features advanced analytics tools, helping businesses track customer satisfaction, measure response times, and identify common customer issues. Futr’s easy-to-use interface makes it simple for businesses to connect with customers in a personalized, efficient, and effective way. By reducing wait times and improving response accuracy, Futr elevates the customer experience and strengthens customer relationships.

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Contact Details

  • Vendor Name Futr
  • Founded
  • Location United Kingdom

Support

  • 24x7 Support 24x7 Support
  • Email Email
  • Phone Phone
  • Chat Chat
  • FAQs/Forum FAQs/Forum

Training

  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

Afrikaans, Albanian, Amharic, Arabic, Armenian, Azerbaijani, Basque, Belarusian, Bengali, Bosnian, Bulgarian, Catalan, Cebuano, Croatian, Czech, Danish, Dutch, English, Esperanto, Estonian, Finnish, French, Galician, Georgian, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Javanese, Kannada, Kazakh, Korean, Latin, Latvian, Lithuanian, Luxembourgish, Macedonian, Malagasy, Malay, Malayalam, Maltese, Maori, Mongolian, Nepali, Norwegian, Persian, Polish, Portuguese, Romanian, Russian, Samoan, Serbian, Sinhala, Slovak, Slovenian, Somali, Spanish, Sundanese, Swahili, Swedish, Tajik, Tamil, Tatar, Telugu, Thai, Turkish, Turkmen, Ukrainian, Urdu, Uzbek, Vietnamese, Welsh, Xhosa, Yiddish, Yoruba, Assamese, Bashkir, Chuvash, Scottish Gaelic, Gujarati, Haitian, Iloko, Central Khmer, Kirghiz, Kurdish, Marathi, Burmese, Newari, Oriya, Punjabi, Pushto, Quechua, Sanskrit, Sindhi, Tagalog, Uighur, Chinese (Simplified), Chinese (Traditional), Tibetan, Fijian, Tonga (Tonga Islands)

Industries

Outsourcing/Offshoring

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Futr Features

  • Arrow Icon Transfers/Routing
  • Arrow Icon Document Storage
  • Arrow Icon Mobile Access
  • Arrow Icon Search/Filter
  • Arrow Icon Single Sign On
  • Arrow Icon Support Ticket Management
  • Arrow Icon Screen Sharing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Proactive Chat
  • Arrow Icon Auto-Responders
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Real Time Notifications
  • Arrow Icon Offline Form
  • Arrow Icon Collaboration Tools
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Transcripts/Chat History
  • Arrow Icon Contact Management
  • Arrow Icon Geotargeting
  • Arrow Icon Chat/Messaging
  • Arrow Icon File Sharing
  • Arrow Icon Canned Responses
  • Arrow Icon Email Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Natural Language Processing
  • Arrow Icon Automated Responses
  • Arrow Icon Virtual Assistant
  • Arrow Icon Chatbot
  • Arrow Icon AI/Machine Learning
  • Arrow Icon Query Suggestions
  • Arrow Icon Customer Support
  • Arrow Icon Language Detection
  • Arrow Icon Pre-Configured Bot
  • Arrow Icon Code-free Development
  • Arrow Icon Automated Routing
  • Arrow Icon Augmented Analytics
  • Arrow Icon Transfers/Routing
  • Arrow Icon Lead Qualification
  • Arrow Icon Customizable Branding
  • Arrow Icon Lead Capture
  • Arrow Icon For Sales/Marketing
  • Arrow Icon Product Recommendations
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon SMS Messaging
  • Arrow Icon Group Messaging
  • Arrow Icon Video Chat
  • Arrow Icon Human Handover
  • Arrow Icon Email Automation
  • Arrow Icon Audience Targeting
  • Arrow Icon Lead Distribution
  • Arrow Icon Chatbot
  • Arrow Icon Appointment Scheduling
  • Arrow Icon Lead Qualification

Futr Pricing

Pricing Type

  • Pricing Type Flat Rate

Preferred Currency

  • GBP (£) GBP (£)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$290 Per Month

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Futr FAQs

Futr is a state-of-the-art live chat software designed to facilitate real-time communication between businesses and their customers. It offers a seamless messaging experience that allows companies to instantly respond to customer inquiries, solve issues, and provide support directly through their website or mobile app. The software integrates with a variety of customer support channels, including social media platforms, email, and SMS, allowing businesses to manage all communications from a single platform. Futr’s AI-powered chatbots enhance customer service by providing immediate responses to common questions, while live agents are available for more complex issues. The software also features advanced analytics tools, helping businesses track customer satisfaction, measure response times, and identify common customer issues. Futr’s easy-to-use interface makes it simple for businesses to connect with customers in a personalized, efficient, and effective way. By reducing wait times and improving response accuracy, Futr elevates the customer experience and strengthens customer relationships.

  • No, Futr does not offer a free version.

  • Yes, Futr offers a free trial.

  • No, Credit Card details are not required for the Futr trial.

  • Futr offers the following pricing plans & packages:

    Basic

    $290 Per Month

  • Futr supports the following payment frequencies:

    • Monthly Subscription

  • No, Futr does not offer an API.

  • Futr offers support with the following options:
    • 24x7 Support , Email , Phone , Chat , FAQs/Forum

  • Futr offers training with the following options:
    • Live Online , Webinar , Documentation , Videos

  • Futr supports the following languages:
    • Afrikaans , Amharic , Arabic , Assamese , Azerbaijani , Bashkir , Belarusian , Bengali , Bosnian , Bulgarian , Catalan , Cebuano , Czech , Chuvash , Welsh , Danish , German , Greek , English , Esperanto , Estonian , Basque , Persian , Finnish , French , Scottish Gaelic , Irish , Galician , Gujarati , Haitian , Hebrew , Hindi , Croatian , Hungarian , Armenian , Iloko , Indonesian , Icelandic , Italian , Javanese , Japanese , Kannada , Georgian , Kazakh , Central Khmer , Kirghiz , Korean , Kurdish , Latin , Latvian , Lithuanian , Luxembourgish , Malayalam , Marathi , Macedonian , Malagasy , Mongolian , Malay , Burmese , Nepali , Newari , Dutch , Norwegian , Oriya , Punjabi , Polish , Portuguese , Pushto , Quechua , Romanian , Russian , Sanskrit , Sinhala , Slovak , Slovenian , Sindhi , Somali , Spanish , Albanian , Serbian , Sundanese , Swahili , Swedish , Tamil , Tatar , Telugu , Tajik , Tagalog , Thai , Turkmen , Turkish , Uighur , Ukrainian , Urdu , Uzbek , Vietnamese , Yiddish , Yoruba , Chinese (Simplified) , Chinese (Traditional) , Tibetan , Fijian , Maltese , Maori , Samoan , Tonga (Tonga Islands) , Xhosa

  • Following are the typical users of the Futr:
    • Self-Employed , Small-Business , Midsize-Business

  • Futr supports the following deployment:
    • Cloud Hosted

  • Futr supports the following devices and operating systems:
    • Web-Based