FastChat Overview

FastChat is an intuitive live chat software designed to enhance customer support and engagement for businesses of all sizes. This platform allows organizations to communicate with website visitors in real-time, providing immediate assistance and information. FastChat features a user-friendly interface that enables support agents to manage multiple chat sessions simultaneously, ensuring timely responses to customer inquiries. The software includes customizable chat widgets, allowing businesses to integrate live chat seamlessly into their websites. FastChat also offers advanced analytics and reporting capabilities, enabling organizations to monitor chat performance, customer satisfaction, and agent productivity. By utilizing FastChat, businesses can improve their customer service, increase engagement, and boost conversion rates, ultimately enhancing the overall customer experience.

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Contact Details

  • Vendor Name TechMatrix
  • Founded
  • Location Japan

Support

    NA


Training

  • NA

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Computer Software, Health, Internet, Real Estate

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FastChat Features

  • Arrow Icon Transfers/Routing
  • Arrow Icon Document Storage
  • Arrow Icon Mobile Access
  • Arrow Icon Search/Filter
  • Arrow Icon Single Sign On
  • Arrow Icon Support Ticket Management
  • Arrow Icon Screen Sharing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Proactive Chat
  • Arrow Icon Auto-Responders
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Real Time Notifications
  • Arrow Icon Offline Form
  • Arrow Icon Collaboration Tools
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Transcripts/Chat History
  • Arrow Icon Contact Management
  • Arrow Icon Geotargeting
  • Arrow Icon Chat/Messaging
  • Arrow Icon File Sharing
  • Arrow Icon Canned Responses
  • Arrow Icon Email Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Natural Language Processing
  • Arrow Icon Automated Responses
  • Arrow Icon Virtual Assistant
  • Arrow Icon Chatbot
  • Arrow Icon AI/Machine Learning
  • Arrow Icon Query Suggestions
  • Arrow Icon Customer Support
  • Arrow Icon Language Detection
  • Arrow Icon Pre-Configured Bot
  • Arrow Icon Code-free Development
  • Arrow Icon Automated Routing
  • Arrow Icon Augmented Analytics
  • Arrow Icon Transfers/Routing
  • Arrow Icon Lead Qualification
  • Arrow Icon Customizable Branding
  • Arrow Icon Lead Capture
  • Arrow Icon For Sales/Marketing

FastChat Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • JPY (¥) JPY (¥)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

FastChat FAQs

FastChat is an intuitive live chat software designed to enhance customer support and engagement for businesses of all sizes. This platform allows organizations to communicate with website visitors in real-time, providing immediate assistance and information. FastChat features a user-friendly interface that enables support agents to manage multiple chat sessions simultaneously, ensuring timely responses to customer inquiries. The software includes customizable chat widgets, allowing businesses to integrate live chat seamlessly into their websites. FastChat also offers advanced analytics and reporting capabilities, enabling organizations to monitor chat performance, customer satisfaction, and agent productivity. By utilizing FastChat, businesses can improve their customer service, increase engagement, and boost conversion rates, ultimately enhancing the overall customer experience.

  • No, FastChat does not offer a free version.

  • Yes, FastChat offers a free trial.

  • No, Credit Card details are not required for the FastChat trial.

  • No, FastChat does not offer an API.

  • FastChat supports the following languages:
    • English

  • Following are the typical users of the FastChat:
    • Self-Employed , Small-Business , Midsize-Business

  • FastChat supports the following deployment:
    • Cloud Hosted

  • FastChat supports the following devices and operating systems:
    • Web-Based