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eXsight Overview

eXsight is a versatile telephony software solution that enhances communication capabilities for businesses. This powerful platform offers features for call tracking, reporting, and integration with CRM systems, ensuring that organizations can manage their communication effectively. With its user-friendly interface, eXsight allows users to monitor call performance, manage voicemail, and access analytics to improve customer interactions. The software also supports multi-channel communication, enabling businesses to engage with customers via voice, email, and chat. Transform your communication processes and enhance customer service with eXsight for effective telephony solutions.

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Contact Details

  • Vendor Name MTS IntegraTRAK
  • Founded 1983
  • Location United States

Support

  • 24x7 Support 24x7 Support
  • Email Email
  • Phone Phone
  • Chat Chat
  • FAQs/Forum FAQs/Forum

Training

  • In-person In-person
  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • On-Premise On-Premise
  • Web-Based Web-Based
  • Windows Windows
  • Linux Linux

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English

Industries

Banking, Facilities & Services, Government Administration, Utilities

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eXsight Features

  • Arrow Icon Service Request Management
  • Arrow Icon Self Service Portal
  • Arrow Icon Activity Dashboard
  • Arrow Icon Revenue Recognition
  • Arrow Icon Post-Paid Service
  • Arrow Icon Product Catalog
  • Arrow Icon Inventory Management
  • Arrow Icon Contract/License Management
  • Arrow Icon Pre-Paid Service
  • Arrow Icon Discount Management
  • Arrow Icon Accounting Integration
  • Arrow Icon Order Management
  • Arrow Icon Rating Engine
  • Arrow Icon Subscription Management
  • Arrow Icon Price/Margin Management
  • Arrow Icon Billing & Invoicing
  • Arrow Icon CRM
  • Arrow Icon Customer Accounts
  • Arrow Icon Compliance Management
  • Arrow Icon Flexible Rate Tables
  • Arrow Icon Usage Tracking/Analytics
  • Arrow Icon Recurring/Subscription Billing
  • Arrow Icon Electronic Payments
  • Arrow Icon ACH Payment Processing
  • Arrow Icon Customer History
  • Arrow Icon Service Provisioning
  • Arrow Icon Multi-Currency
  • Arrow Icon Sales Tax Management
  • Arrow Icon Billing Rate Management
  • Arrow Icon User Management
  • Arrow Icon For Internet Service Providers (ISP)
  • Arrow Icon For Telecommunications Industry
  • Arrow Icon Inbound Reporting
  • Arrow Icon CRM
  • Arrow Icon Call Tracking
  • Arrow Icon Interaction Tracking
  • Arrow Icon Call Volume
  • Arrow Icon Call Recording
  • Arrow Icon Voice Mail
  • Arrow Icon Call Center Management
  • Arrow Icon Unattended Call Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Caller ID
  • Arrow Icon Call Transfer
  • Arrow Icon Outbound Reporting
  • Arrow Icon Activity Tracking
  • Arrow Icon User Management
  • Arrow Icon Call Duration
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon Call Monitoring
  • Arrow Icon Call Routing
  • Arrow Icon Performance Management
  • Arrow Icon Contact Management
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Auto-Dialer
  • Arrow Icon Call List Management
  • Arrow Icon Call Scripting
  • Arrow Icon Callback Scheduling
  • Arrow Icon Call Logging
  • Arrow Icon Usage Tracking/Analytics
  • Arrow Icon Cost Analysis
  • Arrow Icon Billing & Invoicing
  • Arrow Icon Fixed Line Compatibility
  • Arrow Icon Invoice Management
  • Arrow Icon Inventory Optimization
  • Arrow Icon Chargeback Tracking
  • Arrow Icon Mobile Line Compatibility
  • Arrow Icon Inventory Management
  • Arrow Icon Contract Negotiation
  • Arrow Icon Procurement Management
  • Arrow Icon Billing for Data
  • Arrow Icon Internal Cost Allocation
  • Arrow Icon Invoice Processing
  • Arrow Icon Billing for Voice
  • Arrow Icon Call Monitoring
  • Arrow Icon Usage Tracking/Analytics
  • Arrow Icon Billing & Invoicing
  • Arrow Icon Call Center Management
  • Arrow Icon Call Transfer
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon VoIP
  • Arrow Icon Voice Mail
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Caller ID
  • Arrow Icon Call Monitoring
  • Arrow Icon Call Recording
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Auto-Dialer
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Call Routing
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Call Routing
  • Arrow Icon Mobile Access
  • Arrow Icon Contact Management
  • Arrow Icon SMS Messaging
  • Arrow Icon Voice Mail
  • Arrow Icon Multi-User Collaboration
  • Arrow Icon Two-Way Audio & Video
  • Arrow Icon File Sharing
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Call Recording
  • Arrow Icon Screen Sharing
  • Arrow Icon Task Management

eXsight Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

eXsight FAQs

eXsight is a versatile telephony software solution that enhances communication capabilities for businesses. This powerful platform offers features for call tracking, reporting, and integration with CRM systems, ensuring that organizations can manage their communication effectively. With its user-friendly interface, eXsight allows users to monitor call performance, manage voicemail, and access analytics to improve customer interactions. The software also supports multi-channel communication, enabling businesses to engage with customers via voice, email, and chat. Transform your communication processes and enhance customer service with eXsight for effective telephony solutions.

  • No, eXsight does not offer a free version.

  • Yes, eXsight offers a free trial.

  • No, Credit Card details are not required for the eXsight trial.

  • eXsight supports the following payment frequencies:

    • Monthly Subscription

  • No, eXsight does not offer an API.

  • eXsight offers support with the following options:
    • 24x7 Support , Email , Phone , Chat , FAQs/Forum

  • eXsight offers training with the following options:
    • In-person , Live Online , Webinar , Documentation

  • eXsight supports the following languages:
    • English

  • Following are the typical users of the eXsight:
    • Self-Employed , Small-Business , Midsize-Business

  • eXsight supports the following deployment:
    • Cloud Hosted , On-Premise

  • eXsight supports the following devices and operating systems:
    • Web-Based , Windows , Linux

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