EPIX Overview

EPIX is an advanced call accounting software designed to help businesses track and analyze their telecommunication expenses and performance. With its comprehensive reporting capabilities, users can gain insights into call volumes, durations, and costs, enabling them to make informed decisions about their communication strategies. The software's user-friendly interface allows for easy configuration and customization, accommodating various business needs. EPIX supports integration with existing phone systems, providing seamless data collection without disrupting operations. Additionally, the software offers features such as fraud detection, which helps protect businesses from unauthorized calls and potential losses. By streamlining call management and providing detailed analytics, EPIX empowers organizations to optimize their telecommunications resources effectively. Overall, EPIX is essential for businesses looking to enhance their call tracking capabilities and reduce communication costs while improving overall efficiency.

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Contact Details

  • Vendor Name LogicsWare
  • Founded 2009
  • Location Egypt

Support

  • 24x7 Support 24x7 Support
  • Chat Chat

Training

  • In-person In-person
  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Information Services, Information Technology & Services, Outsourcing/Offshoring, Retail, Telecommunications

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EPIX Features

  • Arrow Icon Inbound Reporting
  • Arrow Icon CRM
  • Arrow Icon Call Tracking
  • Arrow Icon Interaction Tracking
  • Arrow Icon Call Volume
  • Arrow Icon Call Recording
  • Arrow Icon Voice Mail
  • Arrow Icon Call Center Management
  • Arrow Icon Unattended Call Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Caller ID
  • Arrow Icon Call Transfer
  • Arrow Icon Outbound Reporting
  • Arrow Icon Activity Tracking
  • Arrow Icon User Management
  • Arrow Icon Call Duration
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon Call Monitoring
  • Arrow Icon Call Routing
  • Arrow Icon Performance Management
  • Arrow Icon Contact Management
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Auto-Dialer
  • Arrow Icon Call List Management
  • Arrow Icon Call Scripting
  • Arrow Icon Callback Scheduling
  • Arrow Icon Call Logging
  • Arrow Icon Usage Tracking/Analytics
  • Arrow Icon Cost Analysis
  • Arrow Icon Billing & Invoicing

EPIX Pricing

Pricing Type

  • Pricing Type Per Feature

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • One-Time Payment One-Time Payment

EPIX FAQs

EPIX is an advanced call accounting software designed to help businesses track and analyze their telecommunication expenses and performance. With its comprehensive reporting capabilities, users can gain insights into call volumes, durations, and costs, enabling them to make informed decisions about their communication strategies. The software's user-friendly interface allows for easy configuration and customization, accommodating various business needs. EPIX supports integration with existing phone systems, providing seamless data collection without disrupting operations. Additionally, the software offers features such as fraud detection, which helps protect businesses from unauthorized calls and potential losses. By streamlining call management and providing detailed analytics, EPIX empowers organizations to optimize their telecommunications resources effectively. Overall, EPIX is essential for businesses looking to enhance their call tracking capabilities and reduce communication costs while improving overall efficiency.

  • No, EPIX does not offer a free version.

  • Yes, EPIX offers a free trial.

  • No, Credit Card details are not required for the EPIX trial.

  • EPIX supports the following payment frequencies:

    • One-Time Payment

  • No, EPIX does not offer an API.

  • EPIX offers support with the following options:
    • 24x7 Support , Chat

  • EPIX offers training with the following options:
    • In-person , Live Online , Webinar , Documentation

  • EPIX supports the following languages:
    • English

  • Following are the typical users of the EPIX:
    • Self-Employed , Small-Business , Midsize-Business