e-Flow Queue Management Overview

e-Flow Queue Management is a comprehensive waitlist software solution designed to help businesses improve customer experience by managing wait times efficiently. This platform allows organizations in various industries, including retail, healthcare, hospitality, and service-based businesses, to streamline the customer check-in process and reduce congestion. e-Flow enables businesses to track the flow of customers in real time, automatically generating waitlists, assigning queue positions, and notifying customers when it's their turn to be served. The software integrates with digital displays, mobile apps, and SMS notifications to provide customers with real-time updates on their wait status, reducing frustration and enhancing the overall experience. For businesses, e-Flow offers powerful analytics tools that provide insights into customer behavior, peak times, and average wait durations, helping businesses optimize staffing and improve service delivery. Additionally, its reporting capabilities allow businesses to track waitlist metrics, customer satisfaction, and operational performance, contributing to data-driven decision-making and improved customer service.

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Contact Details

  • Vendor Name SIDESYS IT SOLUTIONS
  • Founded 1999
  • Location Argentina

Support

  • Email Email
  • Phone Phone

Training

  • NA

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Information Technology & Services

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e-Flow Queue Management Features

  • Arrow Icon Waitlist Status Tracking
  • Arrow Icon Reservations Management
  • Arrow Icon Email Reminders
  • Arrow Icon For Restaurants
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Prioritization
  • Arrow Icon Waiting Time Tracking
  • Arrow Icon Public Waitlist
  • Arrow Icon Queue Management
  • Arrow Icon Online Booking
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Appointment Management
  • Arrow Icon Self Check-In/Check-Out
  • Arrow Icon Customer Database
  • Arrow Icon SMS Messaging
  • Arrow Icon Reminders

e-Flow Queue Management Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

e-Flow Queue Management FAQs

e-Flow Queue Management is a comprehensive waitlist software solution designed to help businesses improve customer experience by managing wait times efficiently. This platform allows organizations in various industries, including retail, healthcare, hospitality, and service-based businesses, to streamline the customer check-in process and reduce congestion. e-Flow enables businesses to track the flow of customers in real time, automatically generating waitlists, assigning queue positions, and notifying customers when it's their turn to be served. The software integrates with digital displays, mobile apps, and SMS notifications to provide customers with real-time updates on their wait status, reducing frustration and enhancing the overall experience. For businesses, e-Flow offers powerful analytics tools that provide insights into customer behavior, peak times, and average wait durations, helping businesses optimize staffing and improve service delivery. Additionally, its reporting capabilities allow businesses to track waitlist metrics, customer satisfaction, and operational performance, contributing to data-driven decision-making and improved customer service.

  • No, e-Flow Queue Management does not offer a free version.

  • Yes, e-Flow Queue Management offers a free trial.

  • No, Credit Card details are not required for the e-Flow Queue Management trial.

  • No, e-Flow Queue Management does not offer an API.

  • e-Flow Queue Management offers support with the following options:
    • Email , Phone

  • e-Flow Queue Management supports the following languages:
    • English

  • Following are the typical users of the e-Flow Queue Management:
    • Self-Employed , Small-Business , Midsize-Business

  • e-Flow Queue Management supports the following deployment:
    • Cloud Hosted

  • e-Flow Queue Management supports the following devices and operating systems:
    • Web-Based