CX Index is an advanced customer experience (CX) software designed to help businesses measure, track, and optimize their customer interactions. The platform allows businesses to monitor customer satisfaction across multiple touchpoints, including surveys, feedback forms, and social media channels. CX Index provides in-depth analytics, highlighting key performance indicators (KPIs) like Net Promoter Score (NPS) and Customer Satisfaction (CSAT), offering insights into areas for improvement. With its intuitive dashboard, businesses can easily track trends over time and implement data-driven strategies to enhance customer experiences. The software’s automation tools allow for personalized communication, enabling businesses to engage customers more effectively. Whether for e-commerce, retail, or service-based businesses, CX Index is a crucial tool for enhancing customer loyalty and driving positive business outcomes.
Feedback Analytics
Ireland
Proprietary
Surveys & Feedback
