CustomerICare Overview

CustomerICare is a robust live chat software designed to enhance customer support and engagement for businesses. This platform provides comprehensive tools for real-time communication with customers, enabling organizations to respond quickly to inquiries and provide exceptional service. With its user-friendly interface, support teams can easily manage multiple chats, access customer history, and provide personalized assistance. CustomerICare also integrates with various CRM systems, ensuring that all customer interactions are logged and accessible for future reference. The software’s analytics capabilities allow businesses to monitor chat performance, evaluate customer satisfaction, and identify areas for improvement. Ideal for companies seeking to enhance their customer support operations, CustomerICare empowers organizations to build stronger relationships with their customers. By leveraging this software, businesses can improve response times, enhance service quality, and ultimately drive customer loyalty.

Read More

Contact Details

  • Vendor Name CustomerIcare
  • Founded
  • Location Poland

Support

  • Chat Chat

Training

  • Live Online Live Online
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • On-Premise On-Premise
  • Web-Based Web-Based
  • Windows Windows
  • Linux Linux

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Advertising & Marketing, Computer Software, Retail

You May Also Like

Gorgias

Gorgias

$10 Per month

GetResponse

GetResponse

$15.56 Per month

Freshchat

Freshchat

$18.01 Per month

CustomerICare Features

  • Arrow Icon Transfers/Routing
  • Arrow Icon Document Storage
  • Arrow Icon Mobile Access
  • Arrow Icon Search/Filter
  • Arrow Icon Single Sign On
  • Arrow Icon Support Ticket Management
  • Arrow Icon Screen Sharing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Proactive Chat
  • Arrow Icon Auto-Responders
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Real Time Notifications
  • Arrow Icon Offline Form
  • Arrow Icon Collaboration Tools
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Transcripts/Chat History
  • Arrow Icon Contact Management
  • Arrow Icon Geotargeting
  • Arrow Icon Chat/Messaging
  • Arrow Icon File Sharing
  • Arrow Icon Canned Responses
  • Arrow Icon Email Management
  • Arrow Icon Surveys & Feedback

CustomerICare Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • PLN (zł) PLN (zł)

Free Trial

  • Free Trial Available

Free Version

  • Yes Yes

Payment Frequency

  • NA

CustomerICare FAQs

CustomerICare is a robust live chat software designed to enhance customer support and engagement for businesses. This platform provides comprehensive tools for real-time communication with customers, enabling organizations to respond quickly to inquiries and provide exceptional service. With its user-friendly interface, support teams can easily manage multiple chats, access customer history, and provide personalized assistance. CustomerICare also integrates with various CRM systems, ensuring that all customer interactions are logged and accessible for future reference. The software’s analytics capabilities allow businesses to monitor chat performance, evaluate customer satisfaction, and identify areas for improvement. Ideal for companies seeking to enhance their customer support operations, CustomerICare empowers organizations to build stronger relationships with their customers. By leveraging this software, businesses can improve response times, enhance service quality, and ultimately drive customer loyalty.

  • Yes, CustomerICare offers a free version.

  • Yes, CustomerICare offers a free trial.

  • No, Credit Card details are not required for the CustomerICare trial.

  • No, CustomerICare does not offer an API.

  • CustomerICare offers support with the following options:
    • Chat

  • CustomerICare offers training with the following options:
    • Live Online , Documentation

  • CustomerICare supports the following languages:
    • English

  • Following are the typical users of the CustomerICare:
    • Self-Employed , Small-Business , Midsize-Business

  • CustomerICare supports the following deployment:
    • Cloud Hosted , On-Premise

  • CustomerICare supports the following devices and operating systems:
    • Web-Based , Windows , Linux