CustomerBase Overview

CustomerBase is a robust appointment scheduling software designed to help businesses manage client appointments efficiently and reduce scheduling conflicts. The platform allows customers to book appointments online, choose service providers, and receive automated reminders, which reduces no-show rates and improves client satisfaction. CustomerBase offers real-time availability tracking, allowing businesses to optimize staff schedules, increase service efficiency, and reduce downtime. Additionally, the software provides a customer management system that allows businesses to store contact information, appointment history, and notes, ensuring personalized service. With integrated payment processing, businesses can collect deposits or full payments when bookings are made, streamlining the payment process. CustomerBase is perfect for salons, medical offices, consultants, and any service-based business looking to improve the appointment booking experience.

Read More

Contact Details

  • Vendor Name CustomerBase
  • Founded
  • Location United States

Support

  • Email Email
  • Phone Phone
  • Chat Chat

Training

  • In-person In-person
  • Live Online Live Online

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based
  • iPhone iPhone
  • Android Android

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Construction, Consumer Services, Electrical & Electronic Manufacturing, Package/Freight Delivery

You May Also Like

Reclaim

Reclaim

Contact Vendor

Carepatron

Carepatron

$12 Per month

Practice Better

Practice Better

$25 Per month

CustomerBase Features

  • Arrow Icon Automated Scheduling
  • Arrow Icon Appointment Management
  • Arrow Icon Customer Database
  • Arrow Icon Credit Card Processing
  • Arrow Icon Client Portal
  • Arrow Icon Electronic Payments
  • Arrow Icon Billing & Invoicing
  • Arrow Icon Recurring Appointments
  • Arrow Icon Client Management
  • Arrow Icon Online Payments
  • Arrow Icon Calendar Management
  • Arrow Icon Multi-Location
  • Arrow Icon SMS Messaging
  • Arrow Icon Group Scheduling
  • Arrow Icon Online Booking
  • Arrow Icon Website Integration
  • Arrow Icon Availability Management
  • Arrow Icon Mobile Access
  • Arrow Icon Booking Management
  • Arrow Icon Email Management
  • Arrow Icon Electronic Signature
  • Arrow Icon Billing & Invoicing
  • Arrow Icon In-Person Payments
  • Arrow Icon Recurring/Subscription Billing
  • Arrow Icon Payment Fraud Prevention
  • Arrow Icon Payment Processing
  • Arrow Icon Data Security
  • Arrow Icon Electronic Payments
  • Arrow Icon Multiple Payment Options
  • Arrow Icon Payment Processing Services Integration
  • Arrow Icon Point of Sale (POS)
  • Arrow Icon Online Payments
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Debit/Credit Card Processing
  • Arrow Icon ACH Payment Processing
  • Arrow Icon Mobile Payments
  • Arrow Icon PCI Compliance
  • Arrow Icon Third-Party Integrations
  • Arrow Icon Multi-Currency
  • Arrow Icon Referral Tracking
  • Arrow Icon Mobile Access
  • Arrow Icon Lead Qualification
  • Arrow Icon Contact Database
  • Arrow Icon Sales Pipeline Management
  • Arrow Icon Territory Management
  • Arrow Icon Quotes/Estimates
  • Arrow Icon Customizable Fields
  • Arrow Icon Calendar/Reminder System
  • Arrow Icon Marketing Automation
  • Arrow Icon Task Management
  • Arrow Icon Interaction Tracking
  • Arrow Icon Social Media Integration
  • Arrow Icon Pipeline Management
  • Arrow Icon Lead Capture
  • Arrow Icon Forecasting
  • Arrow Icon Contact Management
  • Arrow Icon Email Management
  • Arrow Icon Lead Generation
  • Arrow Icon Workflow Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Internal Chat Integration
  • Arrow Icon Segmentation
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Document Storage
  • Arrow Icon Lead Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Data Import/Export

CustomerBase Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

CustomerBase FAQs

CustomerBase is a robust appointment scheduling software designed to help businesses manage client appointments efficiently and reduce scheduling conflicts. The platform allows customers to book appointments online, choose service providers, and receive automated reminders, which reduces no-show rates and improves client satisfaction. CustomerBase offers real-time availability tracking, allowing businesses to optimize staff schedules, increase service efficiency, and reduce downtime. Additionally, the software provides a customer management system that allows businesses to store contact information, appointment history, and notes, ensuring personalized service. With integrated payment processing, businesses can collect deposits or full payments when bookings are made, streamlining the payment process. CustomerBase is perfect for salons, medical offices, consultants, and any service-based business looking to improve the appointment booking experience.

  • No, CustomerBase does not offer a free version.

  • Yes, CustomerBase offers a free trial.

  • No, Credit Card details are not required for the CustomerBase trial.

  • No, CustomerBase does not offer an API.

  • CustomerBase offers support with the following options:
    • Email , Phone , Chat

  • CustomerBase offers training with the following options:
    • In-person , Live Online

  • CustomerBase supports the following languages:
    • English

  • Following are the typical users of the CustomerBase:
    • Self-Employed , Small-Business , Midsize-Business

  • CustomerBase supports the following deployment:
    • Cloud Hosted

  • CustomerBase supports the following devices and operating systems:
    • Web-Based , iPhone , Android

CustomerBase Comparisons

CustomerBase vs Brevo

CustomerBase vs vcita

CustomerBase vs Thryv

CustomerBase vs HoneyBook

CustomerBase vs Jobber

CustomerBase vs Marketing 360

CustomerBase vs EngageBay CRM

CustomerBase vs Kangaroo

CustomerBase vs Kickserv

CustomerBase vs Cloud Predictive Dialer