Customer Communications Manager Overview

Customer Communications Manager is an advanced software solution designed to streamline and enhance how businesses interact with their customers. This platform offers a comprehensive suite of tools for creating, managing, and delivering personalized communications across multiple channels, including email, SMS, print, and web. Customer Communications Manager enables organizations to design dynamic templates, automate communication workflows, and ensure consistency in messaging. With robust analytics and reporting features, businesses can track engagement metrics, optimize communication strategies, and improve customer satisfaction. The software integrates seamlessly with CRM systems and other business applications, providing a unified approach to customer interactions. Whether it's transactional messages, marketing campaigns, or customer service communications, Customer Communications Manager empowers businesses to deliver effective and tailored communications that drive loyalty and growth.

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Contact Details

  • Vendor Name Tungsten Automation
  • Founded 1992
  • Location United States

Support

  • 24x7 Support 24x7 Support
  • Email Email
  • Chat Chat
  • Knowledge Base Knowledge Base
  • FAQs/Forum FAQs/Forum

Training

  • Webinar Webinar
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • On-Premise On-Premise
  • Web-Based Web-Based
  • iPhone iPhone
  • Android Android
  • Windows Windows

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Information Technology & Services

Customer Communications Manager Features

  • Arrow Icon Template Management
  • Arrow Icon Workflow Management
  • Arrow Icon Third-Party Integrations
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Content Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon On-Demand Communications
  • Arrow Icon Personalization
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Interactive Content
  • Arrow Icon Video Support
  • Arrow Icon Customer Database
  • Arrow Icon Chat/Messaging
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Batch Communications
  • Arrow Icon Customer History
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Feedback Management

Customer Communications Manager Pricing

Pricing Type

  • Pricing Type Flat Rate

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • One-Time Payment One-Time Payment

Plans & Packages

Basic

$129 One-time

Customer Communications Manager FAQs

Customer Communications Manager is an advanced software solution designed to streamline and enhance how businesses interact with their customers. This platform offers a comprehensive suite of tools for creating, managing, and delivering personalized communications across multiple channels, including email, SMS, print, and web. Customer Communications Manager enables organizations to design dynamic templates, automate communication workflows, and ensure consistency in messaging. With robust analytics and reporting features, businesses can track engagement metrics, optimize communication strategies, and improve customer satisfaction. The software integrates seamlessly with CRM systems and other business applications, providing a unified approach to customer interactions. Whether it's transactional messages, marketing campaigns, or customer service communications, Customer Communications Manager empowers businesses to deliver effective and tailored communications that drive loyalty and growth.

  • No, Customer Communications Manager does not offer a free version.

  • Yes, Customer Communications Manager offers a free trial.

  • No, Credit Card details are not required for the Customer Communications Manager trial.

  • Customer Communications Manager offers the following pricing plans & packages:

    Basic

    $129 One-time

  • Customer Communications Manager supports the following payment frequencies:

    • One-Time Payment

  • No, Customer Communications Manager does not offer an API.

  • Customer Communications Manager offers support with the following options:
    • 24x7 Support , Email , Chat , Knowledge Base , FAQs/Forum

  • Customer Communications Manager offers training with the following options:
    • Webinar , Documentation , Videos

  • Customer Communications Manager supports the following languages:
    • English

  • Following are the typical users of the Customer Communications Manager:
    • Self-Employed , Small-Business , Midsize-Business

  • Customer Communications Manager supports the following deployment:
    • Cloud Hosted , On-Premise

  • Customer Communications Manager supports the following devices and operating systems:
    • Web-Based , iPhone , Android , Windows