Why SoftwareWorld Chooses Custify:

“SoftwareWorld selected Custify based on its exceptional user reviews highlighting its intuitive interface, robust customer success features, and seamless integration capabilities. Users praised its ability to enhance customer engagement and retention through proactive insights and automation. The platform's responsive support team and customizable options further contributed to its high ratings, making it a preferred choice for businesses seeking effective customer success solutions.”

Highly Recommended

Custify Overview

Custify is an innovative customer success software designed to help organizations enhance customer relationships and drive retention. This platform provides tools for managing customer interactions, tracking engagement metrics, and analyzing customer feedback, enabling teams to identify areas for improvement. Users can create customer profiles that aggregate data from various touchpoints, allowing for personalized communication and targeted support. Custify includes features for managing customer health scores, helping organizations prioritize outreach efforts and address potential churn proactively. With its analytics capabilities, the software provides insights into customer behavior and satisfaction, enabling organizations to refine their customer success strategies. By adopting Custify, businesses can improve customer engagement, increase retention rates, and drive long-term growth.

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Contact Details

  • Vendor Name Custify
  • Founded 2017
  • Location Romania

Support

  • 24x7 Support 24x7 Support
  • Email Email
  • Phone Phone
  • Chat Chat
  • Knowledge Base Knowledge Base
  • FAQs/Forum FAQs/Forum

Training

  • In-person In-person
  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Computer Software, Information Technology & Services

Custify Features

  • Arrow Icon Trend Analysis
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Data Visualization
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Chat/Messaging
  • Arrow Icon CRM
  • Arrow Icon Feedback Management
  • Arrow Icon Customer Segmentation
  • Arrow Icon Customer Database
  • Arrow Icon SMS Messaging
  • Arrow Icon Visual Analytics
  • Arrow Icon Email Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Complaint Monitoring
  • Arrow Icon Customer Experience Management
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Performance Metrics
  • Arrow Icon Social Media Integration
  • Arrow Icon Customer Journey Mapping
  • Arrow Icon NPS Survey
  • Arrow Icon CES Survey
  • Arrow Icon CSAT Survey
  • Arrow Icon Performance Metrics
  • Arrow Icon Feedback Management
  • Arrow Icon Customer Communication
  • Arrow Icon Engagement Tracking
  • Arrow Icon Customer Journey Mapping
  • Arrow Icon Churn Management
  • Arrow Icon Retention Tracking
  • Arrow Icon Customer Segmentation
  • Arrow Icon Customer Data Management
  • Arrow Icon Personalization
  • Arrow Icon Health Score
  • Arrow Icon Customer Engagement
  • Arrow Icon Onboarding
  • Arrow Icon Collaboration Tools
  • Arrow Icon Health Score
  • Arrow Icon Account Alerts
  • Arrow Icon Account Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Revenue Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Usage Tracking/Analytics
  • Arrow Icon Customer Engagement
  • Arrow Icon Activity Tracking
  • Arrow Icon Task Management
  • Arrow Icon NPS of Customers

Custify Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • Annual Subscription Annual Subscription

Custify FAQs

Custify is an innovative customer success software designed to help organizations enhance customer relationships and drive retention. This platform provides tools for managing customer interactions, tracking engagement metrics, and analyzing customer feedback, enabling teams to identify areas for improvement. Users can create customer profiles that aggregate data from various touchpoints, allowing for personalized communication and targeted support. Custify includes features for managing customer health scores, helping organizations prioritize outreach efforts and address potential churn proactively. With its analytics capabilities, the software provides insights into customer behavior and satisfaction, enabling organizations to refine their customer success strategies. By adopting Custify, businesses can improve customer engagement, increase retention rates, and drive long-term growth.

  • No, Custify does not offer a free version.

  • Yes, Custify offers a free trial.

  • No, Credit Card details are not required for the Custify trial.

  • Custify supports the following payment frequencies:

    • Annual Subscription

  • No, Custify does not offer an API.

  • Custify offers support with the following options:
    • 24x7 Support , Email , Phone , Chat , Knowledge Base , FAQs/Forum

  • Custify offers training with the following options:
    • In-person , Live Online , Webinar , Documentation , Videos

  • Custify supports the following languages:
    • English

  • Following are the typical users of the Custify:
    • Self-Employed , Small-Business , Midsize-Business

  • Custify supports the following deployment:
    • Cloud Hosted

  • Custify supports the following devices and operating systems:
    • Web-Based

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