Conversion Support Overview

Conversion Support is a Live Chat Software designed to enhance customer engagement by providing real-time assistance to website visitors. This platform allows businesses to offer instant support, answer inquiries, and resolve issues promptly, improving customer satisfaction and boosting conversion rates. With features like chat routing, customizable greetings, and canned responses, Conversion Support streamlines communication and ensures efficient customer interactions. The software also integrates with CRM systems, enabling teams to store and access customer data for personalized support. Analytics and reporting tools help businesses monitor chat performance, assess customer satisfaction, and optimize chat workflows. Conversion Support is a valuable tool for businesses looking to provide responsive, high-quality customer service, creating a seamless communication channel that enhances the online experience and strengthens customer relationships.

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Contact Details

  • Vendor Name Conversion Support
  • Founded
  • Location United States

Support

    NA


Training

  • Live Online Live Online
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Computer Software, Health, Internet, Real Estate

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Conversion Support Features

  • Arrow Icon Transfers/Routing
  • Arrow Icon Document Storage
  • Arrow Icon Mobile Access
  • Arrow Icon Search/Filter
  • Arrow Icon Single Sign On
  • Arrow Icon Support Ticket Management
  • Arrow Icon Screen Sharing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Proactive Chat
  • Arrow Icon Auto-Responders
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Real Time Notifications
  • Arrow Icon Offline Form
  • Arrow Icon Collaboration Tools
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Transcripts/Chat History
  • Arrow Icon Contact Management
  • Arrow Icon Geotargeting
  • Arrow Icon Chat/Messaging
  • Arrow Icon File Sharing
  • Arrow Icon Canned Responses
  • Arrow Icon Email Management
  • Arrow Icon Surveys & Feedback

Conversion Support Pricing

Pricing Type

  • Pricing Type Per Feature

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • Yes Yes

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$19.99 Per Feature

Conversion Support FAQs

Conversion Support is a Live Chat Software designed to enhance customer engagement by providing real-time assistance to website visitors. This platform allows businesses to offer instant support, answer inquiries, and resolve issues promptly, improving customer satisfaction and boosting conversion rates. With features like chat routing, customizable greetings, and canned responses, Conversion Support streamlines communication and ensures efficient customer interactions. The software also integrates with CRM systems, enabling teams to store and access customer data for personalized support. Analytics and reporting tools help businesses monitor chat performance, assess customer satisfaction, and optimize chat workflows. Conversion Support is a valuable tool for businesses looking to provide responsive, high-quality customer service, creating a seamless communication channel that enhances the online experience and strengthens customer relationships.

  • Yes, Conversion Support offers a free version.

  • Yes, Conversion Support offers a free trial.

  • No, Credit Card details are not required for the Conversion Support trial.

  • Conversion Support offers the following pricing plans & packages:

    Basic

    $19.99 Per Feature

  • Conversion Support supports the following payment frequencies:

    • Monthly Subscription

  • No, Conversion Support does not offer an API.

  • Conversion Support offers training with the following options:
    • Live Online , Documentation

  • Conversion Support supports the following languages:
    • English

  • Following are the typical users of the Conversion Support:
    • Self-Employed , Small-Business , Midsize-Business

  • Conversion Support supports the following deployment:
    • Cloud Hosted

  • Conversion Support supports the following devices and operating systems:
    • Web-Based