Contexta360 is an advanced speech analytics software that leverages artificial intelligence and natural language processing (NLP) to analyze spoken interactions. Ideal for customer service centers, sales teams, and any business handling large volumes of voice data, Contexta360 transcribes, categorizes, and interprets conversations to provide actionable insights. It can identify customer sentiment, track specific keywords, and detect trends that inform decision-making. The software also helps ensure compliance by monitoring for sensitive data or regulatory violations. Contexta360 improves service quality, reduces operational costs, and enhances customer experiences by giving businesses the tools to analyze conversations at scale and drive improvements in real-time.
Contexta360
Netherlands
Email
Data Security