Cognitive View is an advanced speech analytics software designed to transform and analyze audio data into actionable insights for businesses across various industries. It leverages cutting-edge artificial intelligence and natural language processing (NLP) technologies to transcribe, interpret, and analyze spoken interactions, enabling organizations to understand customer sentiments, identify trends, and improve communication strategies. Cognitive View’s intuitive interface allows users to easily upload and process audio recordings from sources such as call centers, meetings, and customer service interactions. The software’s powerful analytics tools can detect emotions, keywords, and phrases, providing deep insights into customer behavior and preferences. Features such as real-time monitoring, customizable dashboards, and detailed reporting enable businesses to track performance metrics, identify areas for improvement, and make data-driven decisions. Additionally, Cognitive View integrates seamlessly with popular CRM and customer service platforms, ensuring a unified workflow and enhancing overall operational efficiency. Ideal for sales teams, customer service departments, and market research firms, Cognitive View empowers organizations to enhance customer experiences, optimize communication strategies, and drive business growth through its reliable and feature-rich speech analytics solutions.
Cognitive View
2018
Australia
Proprietary
Risk Assessment