Cobrowser is a live chat software that helps businesses enhance customer support by enabling real-time communication and collaboration with website visitors. The software allows customer service representatives to interact with customers through text, video, or audio chat, providing instant assistance for inquiries, issues, or sales support. Cobrowser’s co-browsing feature allows agents to view a customer’s screen in real time, guiding them through troubleshooting or helping with complex tasks. This creates a more interactive and personalized support experience. The software also includes tools for managing chat history, tracking customer interactions, and integrating with CRM systems to provide a seamless support process. Additionally, Cobrowser offers analytics and reporting tools that help businesses monitor chat performance, track customer satisfaction, and improve service delivery. Whether you're offering technical support or sales assistance, Cobrowser improves response times, reduces customer frustration, and enhances the overall customer experience.
LiveChat Service
Netherlands
Email
Transfers/Routing