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CloudRadial Overview

CloudRadial is an all-in-one managed service provider (MSP) software that empowers IT service businesses to streamline operations and deliver superior client support. This platform offers an array of tools to enhance client communication, automate service delivery, and optimize IT management. CloudRadial’s features include custom client portals, ticketing systems, automated reporting, and service level agreements (SLAs) tracking, all designed to improve customer satisfaction and operational efficiency. The software also integrates seamlessly with popular remote monitoring and management (RMM) tools, providing IT professionals with real-time insights into client systems. By centralizing service operations, CloudRadial helps MSPs improve client retention, increase service response times, and grow their business. Its user-friendly design makes it suitable for MSPs of all sizes.

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CloudRadial Screenshot & Video

Contact Details

  • Vendor Name Azurative
  • Founded 2018
  • Location United States

Support

  • Email Email
  • Knowledge Base Knowledge Base

Training

  • In-person In-person
  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English

Industries

Computer & Network Security, Information Technology & Services

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CloudRadial Features

  • Arrow Icon Help Desk Management
  • Arrow Icon Event Logs
  • Arrow Icon CRM
  • Arrow Icon Activity Tracking
  • Arrow Icon Server Monitoring
  • Arrow Icon Issue Management
  • Arrow Icon Self Service Portal
  • Arrow Icon Billing & Invoicing
  • Arrow Icon Configuration Management
  • Arrow Icon Dashboard
  • Arrow Icon Compliance Management
  • Arrow Icon Real Time Updates
  • Arrow Icon Project Management
  • Arrow Icon Patch Management
  • Arrow Icon SLA Management
  • Arrow Icon Remote Monitoring & Management
  • Arrow Icon Backup and Recovery
  • Arrow Icon Inventory Management
  • Arrow Icon Support Ticket Management
  • Arrow Icon Incident Management
  • Arrow Icon Maintenance Scheduling
  • Arrow Icon Policy Management
  • Arrow Icon Anti Virus
  • Arrow Icon IT Asset Tracking
  • Arrow Icon Task Management
  • Arrow Icon Real Time Analytics
  • Arrow Icon Performance Metrics
  • Arrow Icon Active Directory Integration
  • Arrow Icon Contract/License Management
  • Arrow Icon Automated Routing
  • Arrow Icon Call Center Management
  • Arrow Icon Real-Time Chat
  • Arrow Icon Performance Metrics
  • Arrow Icon Customer Database
  • Arrow Icon Self Service Portal
  • Arrow Icon SLA Management
  • Arrow Icon CRM
  • Arrow Icon Real Time Notifications
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Support Ticket Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Document Storage
  • Arrow Icon Social Media Integration
  • Arrow Icon Alerts/Escalation
  • Arrow Icon Prioritization
  • Arrow Icon Workflow Configuration
  • Arrow Icon Ticket Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon IT Asset Management
  • Arrow Icon Email Management
  • Arrow Icon Customer History
  • Arrow Icon Interaction Tracking
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Remote Access/Control
  • Arrow Icon Catalog Creation
  • Arrow Icon Search/Filter
  • Arrow Icon Product Data Management
  • Arrow Icon Database Publishing
  • Arrow Icon Inventory Management
  • Arrow Icon Pricing Management
  • Arrow Icon Content Management
  • Arrow Icon Product Comparison
  • Arrow Icon Categorization/Grouping
  • Arrow Icon Customization
  • Arrow Icon Data Synchronization
  • Arrow Icon Document Management
  • Arrow Icon eCommerce Management
  • Arrow Icon Content Library
  • Arrow Icon Cataloging/Categorization
  • Arrow Icon Release Management
  • Arrow Icon Contract/License Management
  • Arrow Icon Knowledge Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Self Service Portal
  • Arrow Icon Workflow Management
  • Arrow Icon Service Catalog
  • Arrow Icon Third-Party Integrations
  • Arrow Icon Configuration Management
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Inventory Management
  • Arrow Icon Change Management
  • Arrow Icon Problem Management
  • Arrow Icon Compliance Management
  • Arrow Icon Task Management
  • Arrow Icon Support Ticket Management
  • Arrow Icon Real-Time Monitoring
  • Arrow Icon Resource Allocation & Planning
  • Arrow Icon Service Request Management
  • Arrow Icon Forecasting
  • Arrow Icon OLAP
  • Arrow Icon Customizable Dashboard
  • Arrow Icon Visual Analytics
  • Arrow Icon Multiple Data Sources
  • Arrow Icon Performance Metrics
  • Arrow Icon Data Import/Export
  • Arrow Icon Financial Reporting
  • Arrow Icon Real-Time Reporting
  • Arrow Icon Drag & Drop
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Ad hoc Query
  • Arrow Icon Scheduled/Automated Reports
  • Arrow Icon Search/Filter
  • Arrow Icon Third-Party Integrations
  • Arrow Icon Sales Reports
  • Arrow Icon Marketing Reports
  • Arrow Icon Data Connectors
  • Arrow Icon Collaboration Tools

CloudRadial Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$95 Per Month

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CloudRadial FAQs

CloudRadial is an all-in-one managed service provider (MSP) software that empowers IT service businesses to streamline operations and deliver superior client support. This platform offers an array of tools to enhance client communication, automate service delivery, and optimize IT management. CloudRadial’s features include custom client portals, ticketing systems, automated reporting, and service level agreements (SLAs) tracking, all designed to improve customer satisfaction and operational efficiency. The software also integrates seamlessly with popular remote monitoring and management (RMM) tools, providing IT professionals with real-time insights into client systems. By centralizing service operations, CloudRadial helps MSPs improve client retention, increase service response times, and grow their business. Its user-friendly design makes it suitable for MSPs of all sizes.

  • No, CloudRadial does not offer a free version.

  • Yes, CloudRadial offers a free trial.

  • No, Credit Card details are not required for the CloudRadial trial.

  • CloudRadial offers the following pricing plans & packages:

    Basic

    $95 Per Month

  • CloudRadial supports the following payment frequencies:

    • Monthly Subscription

  • No, CloudRadial does not offer an API.

  • CloudRadial offers support with the following options:
    • Email , Knowledge Base

  • CloudRadial offers training with the following options:
    • In-person , Live Online , Webinar , Documentation , Videos

  • CloudRadial supports the following languages:
    • English

  • Following are the typical users of the CloudRadial:
    • Self-Employed , Small-Business , Midsize-Business

  • CloudRadial supports the following deployment:
    • Cloud Hosted

  • CloudRadial supports the following devices and operating systems:
    • Web-Based

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