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ChatWare Overview

ChatWare is an advanced Live Chat Software that enables businesses to engage with customers in real time, enhancing customer support and satisfaction. This platform offers a seamless chat experience, allowing representatives to connect with website visitors instantly, answer inquiries, and provide personalized assistance. With features such as automated greetings, chatbots, and proactive messaging, ChatWare helps businesses capture leads and address customer concerns promptly. The software also provides detailed analytics and reporting tools, enabling users to monitor chat performance and identify trends. By integrating with existing CRM systems, ChatWare ensures a unified approach to customer management. With its user-friendly interface and robust features, ChatWare empowers organizations to improve communication, boost customer loyalty, and drive sales.

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Contact Details

  • Vendor Name ChatWare
  • Founded
  • Location United States

Support

  • 24x7 Support 24x7 Support
  • Chat Chat

Training

  • NA

Licensing & Deployment

  • Proprietary Proprietary

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English

Industries

Computer Software, Health, Internet, Real Estate

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ChatWare Features

  • Arrow Icon Transfers/Routing
  • Arrow Icon Document Storage
  • Arrow Icon Mobile Access
  • Arrow Icon Search/Filter
  • Arrow Icon Single Sign On
  • Arrow Icon Support Ticket Management
  • Arrow Icon Screen Sharing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Proactive Chat
  • Arrow Icon Auto-Responders
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Real Time Notifications
  • Arrow Icon Offline Form
  • Arrow Icon Collaboration Tools
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Transcripts/Chat History
  • Arrow Icon Contact Management
  • Arrow Icon Geotargeting
  • Arrow Icon Chat/Messaging
  • Arrow Icon File Sharing
  • Arrow Icon Canned Responses
  • Arrow Icon Email Management
  • Arrow Icon Surveys & Feedback

ChatWare Pricing

Pricing Type

  • Pricing Type Per Feature

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

ChatWare FAQs

ChatWare is an advanced Live Chat Software that enables businesses to engage with customers in real time, enhancing customer support and satisfaction. This platform offers a seamless chat experience, allowing representatives to connect with website visitors instantly, answer inquiries, and provide personalized assistance. With features such as automated greetings, chatbots, and proactive messaging, ChatWare helps businesses capture leads and address customer concerns promptly. The software also provides detailed analytics and reporting tools, enabling users to monitor chat performance and identify trends. By integrating with existing CRM systems, ChatWare ensures a unified approach to customer management. With its user-friendly interface and robust features, ChatWare empowers organizations to improve communication, boost customer loyalty, and drive sales.

  • No, ChatWare does not offer a free version.

  • Yes, ChatWare offers a free trial.

  • No, Credit Card details are not required for the ChatWare trial.

  • No, ChatWare does not offer an API.

  • ChatWare offers support with the following options:
    • 24x7 Support , Chat

  • ChatWare supports the following languages:
    • English

  • Following are the typical users of the ChatWare:
    • Self-Employed , Small-Business , Midsize-Business