CEQUENS Overview

CEQUENS is a customer communications management software designed to help businesses optimize their communication strategies by delivering personalized, multichannel messaging. This software integrates seamlessly with existing CRM and communication systems to allow businesses to engage with their customers via SMS, email, voice, and more. CEQUENS provides advanced features for segmentation, enabling businesses to target specific customer groups with tailored messages, improving engagement and conversion rates. The platform also supports automated workflows, ensuring that messages are sent at the right time in the customer journey. With its robust analytics and reporting features, CEQUENS enables businesses to monitor the effectiveness of their communications, track open rates, and measure customer response. The software prioritizes security with end-to-end encryption, ensuring that customer data is protected. CEQUENS is ideal for businesses that need a flexible and efficient communication platform to manage customer interactions, increase brand loyalty, and enhance the customer experience across various touchpoints.

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Contact Details

  • Vendor Name CEQUENS
  • Founded
  • Location Egypt

Support

    NA


Training

  • NA

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Advertising & Marketing, Financial Services, Information Technology & Services

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CEQUENS Features

  • Arrow Icon Churn Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Email Management
  • Arrow Icon Social Media Integration
  • Arrow Icon CRM
  • Arrow Icon Multi-Language
  • Arrow Icon Real Time Analytics
  • Arrow Icon Campaign Management
  • Arrow Icon Content Management
  • Arrow Icon Event Triggered Actions
  • Arrow Icon Feedback Management
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Customer Database
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Customer Experience Management
  • Arrow Icon Communication Management
  • Arrow Icon Live Chat
  • Arrow Icon Customer Segmentation
  • Arrow Icon Visual Analytics
  • Arrow Icon Customer History
  • Arrow Icon Customer Portal
  • Arrow Icon Sentiment Analysis
  • Arrow Icon File Sharing
  • Arrow Icon Fax Management
  • Arrow Icon Chat/Messaging
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Call Recording
  • Arrow Icon Audio/Video Conferencing
  • Arrow Icon Call Routing
  • Arrow Icon Template Management
  • Arrow Icon Workflow Management
  • Arrow Icon Third-Party Integrations
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Content Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon On-Demand Communications
  • Arrow Icon Personalization
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Interactive Content
  • Arrow Icon Video Support
  • Arrow Icon Customer Database
  • Arrow Icon Chat/Messaging
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Batch Communications
  • Arrow Icon Customer History
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Feedback Management
  • Arrow Icon Onboarding
  • Arrow Icon Collaboration Tools
  • Arrow Icon Health Score
  • Arrow Icon Account Alerts
  • Arrow Icon Account Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Revenue Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Usage Tracking/Analytics
  • Arrow Icon Customer Engagement
  • Arrow Icon Activity Tracking
  • Arrow Icon Task Management
  • Arrow Icon NPS of Customers

CEQUENS Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

CEQUENS FAQs

CEQUENS is a customer communications management software designed to help businesses optimize their communication strategies by delivering personalized, multichannel messaging. This software integrates seamlessly with existing CRM and communication systems to allow businesses to engage with their customers via SMS, email, voice, and more. CEQUENS provides advanced features for segmentation, enabling businesses to target specific customer groups with tailored messages, improving engagement and conversion rates. The platform also supports automated workflows, ensuring that messages are sent at the right time in the customer journey. With its robust analytics and reporting features, CEQUENS enables businesses to monitor the effectiveness of their communications, track open rates, and measure customer response. The software prioritizes security with end-to-end encryption, ensuring that customer data is protected. CEQUENS is ideal for businesses that need a flexible and efficient communication platform to manage customer interactions, increase brand loyalty, and enhance the customer experience across various touchpoints.

  • No, CEQUENS does not offer a free version.

  • Yes, CEQUENS offers a free trial.

  • No, Credit Card details are not required for the CEQUENS trial.

  • No, CEQUENS does not offer an API.

  • CEQUENS supports the following languages:
    • English

  • Following are the typical users of the CEQUENS:
    • Self-Employed , Small-Business , Midsize-Business

  • CEQUENS supports the following deployment:
    • Cloud Hosted

  • CEQUENS supports the following devices and operating systems:
    • Web-Based