CaratIQ reimagines jewelry retail by unifying point-of-sale, inventory control, customer engagement, and analytics in a single, modern SaaS solution. Its core starts with a robust, multi-location POS that processes sales, layaways, consignments, and trade-ins while automatically updating stock levels and COGS. A deep GIA API integration pulls diamond and gemstone data—4Cs, images, certificates—eliminating manual entry and ensuring accuracy at showcase and online. AI-driven replenishment reports flag top movers and suggest optimal reorder points, while the marketing co-pilot mines purchase history to surface personalized outreach lists and win-back campaigns. Repair and custom-job workflows capture every stage, attach photos, and text customers when pieces are ready. Cloud hosting on AWS, strict role-based permissions, and encrypted off-site backups keep data safe and accessible anywhere. With CaratIQ, independent stores gain enterprise-grade tools that elevate service, boost margins, and future-proof their business.
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