CallPesa Overview

CallPesa is a sophisticated call accounting software designed to help businesses monitor, manage, and optimize their telephony expenses and operations. The platform offers a range of features including call tracking, billing and invoicing, detailed reporting, and integration with various telephony systems, ensuring that all call-related activities are efficiently managed and cost-effective. CallPesa's intuitive interface allows businesses to track all incoming and outgoing calls, categorize them by department, project, or client, and assign costs accordingly, providing transparency and accountability in telephony expenses. The software supports automated billing and invoicing, enabling businesses to generate accurate bills based on call data, reducing manual efforts and minimizing the risk of errors. Detailed reporting and analytics tools offer insights into call patterns, peak call times, and cost drivers, helping businesses identify areas for optimization and cost savings. Additionally, CallPesa integrates seamlessly with popular accounting and CRM systems, ensuring a unified approach to financial management and customer relationship management. With robust security features and compliance with industry standards, CallPesa ensures that sensitive call data is protected and handled responsibly. Whether managing a small business or a large enterprise, CallPesa provides the tools and functionality needed to manage telephony operations effectively, reduce costs, and enhance overall business performance.

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Contact Details

  • Vendor Name ProBill Solutions
  • Founded 2020
  • Location Kenya

Support

  • 24x7 Support 24x7 Support
  • Email Email
  • Chat Chat
  • Knowledge Base Knowledge Base
  • FAQs/Forum FAQs/Forum

Training

  • In-person In-person
  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Android Android

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Consumer Services, Information Technology & Services, Legal Services

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CallPesa Features

  • Arrow Icon Inbound Reporting
  • Arrow Icon CRM
  • Arrow Icon Call Tracking
  • Arrow Icon Interaction Tracking
  • Arrow Icon Call Volume
  • Arrow Icon Call Recording
  • Arrow Icon Voice Mail
  • Arrow Icon Call Center Management
  • Arrow Icon Unattended Call Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Caller ID
  • Arrow Icon Call Transfer
  • Arrow Icon Outbound Reporting
  • Arrow Icon Activity Tracking
  • Arrow Icon User Management
  • Arrow Icon Call Duration
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon Call Monitoring
  • Arrow Icon Call Routing
  • Arrow Icon Performance Management
  • Arrow Icon Contact Management
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Auto-Dialer
  • Arrow Icon Call List Management
  • Arrow Icon Call Scripting
  • Arrow Icon Callback Scheduling
  • Arrow Icon Call Logging
  • Arrow Icon Usage Tracking/Analytics
  • Arrow Icon Cost Analysis
  • Arrow Icon Billing & Invoicing

CallPesa Pricing

Pricing Type

  • Pricing Type Per User

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • Yes Yes

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$15 Per User

CallPesa FAQs

CallPesa is a sophisticated call accounting software designed to help businesses monitor, manage, and optimize their telephony expenses and operations. The platform offers a range of features including call tracking, billing and invoicing, detailed reporting, and integration with various telephony systems, ensuring that all call-related activities are efficiently managed and cost-effective. CallPesa's intuitive interface allows businesses to track all incoming and outgoing calls, categorize them by department, project, or client, and assign costs accordingly, providing transparency and accountability in telephony expenses. The software supports automated billing and invoicing, enabling businesses to generate accurate bills based on call data, reducing manual efforts and minimizing the risk of errors. Detailed reporting and analytics tools offer insights into call patterns, peak call times, and cost drivers, helping businesses identify areas for optimization and cost savings. Additionally, CallPesa integrates seamlessly with popular accounting and CRM systems, ensuring a unified approach to financial management and customer relationship management. With robust security features and compliance with industry standards, CallPesa ensures that sensitive call data is protected and handled responsibly. Whether managing a small business or a large enterprise, CallPesa provides the tools and functionality needed to manage telephony operations effectively, reduce costs, and enhance overall business performance.

  • Yes, CallPesa offers a free version.

  • Yes, CallPesa offers a free trial.

  • No, Credit Card details are not required for the CallPesa trial.

  • CallPesa offers the following pricing plans & packages:

    Basic

    $15 Per User

  • CallPesa supports the following payment frequencies:

    • Monthly Subscription

  • No, CallPesa does not offer an API.

  • CallPesa offers support with the following options:
    • 24x7 Support , Email , Chat , Knowledge Base , FAQs/Forum

  • CallPesa offers training with the following options:
    • In-person , Live Online , Webinar , Documentation , Videos

  • CallPesa supports the following languages:
    • English

  • Following are the typical users of the CallPesa:
    • Self-Employed , Small-Business , Midsize-Business

  • CallPesa supports the following devices and operating systems:
    • Android