Call SWEET! Overview

Call SWEET! is a comprehensive call accounting software that provides businesses with the tools needed to track, monitor, and analyze telephone usage. This software helps organizations optimize their telecom expenses by identifying cost-saving opportunities and ensuring accurate billing. Call SWEET! offers detailed reporting on call duration, frequency, and costs, allowing businesses to manage phone lines efficiently and detect any misuse or fraudulent activities. The platform is highly scalable, supporting organizations of all sizes, from small businesses to large enterprises. Call SWEET! integrates with a wide range of telecommunication systems, making it easy to implement and customize according to the specific needs of each organization. Additionally, the software provides real-time monitoring and alerting features, allowing businesses to act quickly if any anomalies or suspicious activity are detected. With its focus on optimizing telecom expenses and improving call management efficiency, Call SWEET! is an essential tool for businesses looking to streamline their communication operations.

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Contact Details

  • Vendor Name DATEL Software Solutions
  • Founded
  • Location United States

Support

    NA


Training

  • NA

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Financial Services

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Call SWEET! Features

  • Arrow Icon Inbound Reporting
  • Arrow Icon CRM
  • Arrow Icon Call Tracking
  • Arrow Icon Interaction Tracking
  • Arrow Icon Call Volume
  • Arrow Icon Call Recording
  • Arrow Icon Voice Mail
  • Arrow Icon Call Center Management
  • Arrow Icon Unattended Call Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Caller ID
  • Arrow Icon Call Transfer
  • Arrow Icon Outbound Reporting
  • Arrow Icon Activity Tracking
  • Arrow Icon User Management
  • Arrow Icon Call Duration
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon Call Monitoring
  • Arrow Icon Call Routing
  • Arrow Icon Performance Management
  • Arrow Icon Contact Management
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Auto-Dialer
  • Arrow Icon Call List Management
  • Arrow Icon Call Scripting
  • Arrow Icon Callback Scheduling
  • Arrow Icon Call Logging
  • Arrow Icon Usage Tracking/Analytics
  • Arrow Icon Cost Analysis
  • Arrow Icon Billing & Invoicing

Call SWEET! Pricing

Pricing Type

  • Pricing Type Per Feature

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

Call SWEET! FAQs

Call SWEET! is a comprehensive call accounting software that provides businesses with the tools needed to track, monitor, and analyze telephone usage. This software helps organizations optimize their telecom expenses by identifying cost-saving opportunities and ensuring accurate billing. Call SWEET! offers detailed reporting on call duration, frequency, and costs, allowing businesses to manage phone lines efficiently and detect any misuse or fraudulent activities. The platform is highly scalable, supporting organizations of all sizes, from small businesses to large enterprises. Call SWEET! integrates with a wide range of telecommunication systems, making it easy to implement and customize according to the specific needs of each organization. Additionally, the software provides real-time monitoring and alerting features, allowing businesses to act quickly if any anomalies or suspicious activity are detected. With its focus on optimizing telecom expenses and improving call management efficiency, Call SWEET! is an essential tool for businesses looking to streamline their communication operations.

  • No, Call SWEET! does not offer a free version.

  • Yes, Call SWEET! offers a free trial.

  • No, Credit Card details are not required for the Call SWEET! trial.

  • No, Call SWEET! does not offer an API.

  • Call SWEET! supports the following languages:
    • English

  • Following are the typical users of the Call SWEET!:
    • Self-Employed , Small-Business , Midsize-Business

  • Call SWEET! supports the following deployment:
    • Cloud Hosted

  • Call SWEET! supports the following devices and operating systems:
    • Web-Based