Booker

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Spa & salon management made easy

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SoftwareWorld Editorial Review

Why SoftwareWorld Chooses Booker

"Service-based businesses like salons, spas, and wellness studios often find Booker a practical choice for managing appointments and day-to-day operations. Booking and scheduling become easier to handle, which helps reduce manual back-and-forth with clients. Staff management and payment processing also fit into one familiar workflow. That said, businesses outside the health and beauty space may find that Booker's focus doesn't quite match their specific operational needs."
Decision Snapshot

Booker Evaluation Snapshot

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User Rating3.8 / 5
Starting Price$139 / month
Free TrialNot specified
Free VersionNo
APINot specified
DeploymentCloud Hosted
HeadquartersUnited States
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Product Overview

Booker Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Booker

Booker is a versatile software solution tailored for service-based businesses like spas and salons. It facilitates online appointment booking, offering clients the ease of scheduling their visits via the internet. The platform enhances payment processing with multiple payment options, catering to customer preferences. Booker's client management system securely stores essential client details. It efficiently manages inventory, ensuring products are well-stocked and accounted for. The software aids in organizing staff schedules and simplifies payroll management. With integrated marketing tools, Booker helps in advertising services and engaging with clients through special promotions. It provides insightful business analytics, assisting in performance evaluation. Designed for user-friendliness, Booker seamlessly integrates with various systems, focusing on streamlining business operations for optimal client service.
Company Mindbody
Founded 2000
Headquarters United States
Employees 1000+

Support

Email Phone Chat Knowledge Base

Training

Live Online Webinar Documentation Videos

Licensing & Deployment

Proprietary Cloud Hosted Web-Based iPhone Android Windows Mac

Typical Customers

Self-Employed Small-Business Midsize-Business Large-Enterprise-Business
Languages Supported 1 language available
English
Industries Served 1 industry available
Health, Wellness & Fitness

Why Choose Booker

Pros

  • Pros Solid appointment booking system built specifically for salon and spa businesses
  • Pros Client management tools keep customer history and preferences well organized
  • Pros Marketing features like email campaigns come included without extra add-ons
  • Pros Membership and package management handles recurring revenue without much hassle
  • Pros Point-of-sale works smoothly alongside scheduling in one connected platform
  • Pros Reporting gives owners a clear picture of daily business performance
  • Pros Staff management tools cover scheduling, commissions, and payroll basics effectively
  • Pros Online booking lets clients self-schedule anytime without calling the salon

Cons

  • Cons Reporting depth falls short for data-driven business owners
  • Cons Pricing climbs noticeably as locations and features scale up
  • Cons Onboarding new staff to the platform takes real effort
  • Cons Mobile experience feels noticeably limited compared to the desktop version
Strengths and Limitations

Booker Pros & Cons

Consider the practical advantages and limitations identified through SoftwareWorld's product assessment.

+

Pros

  • Solid appointment booking system built specifically for salon and spa businesses
  • Client management tools keep customer history and preferences well organized
  • Marketing features like email campaigns come included without extra add-ons
  • Membership and package management handles recurring revenue without much hassle
  • Point-of-sale works smoothly alongside scheduling in one connected platform
  • Reporting gives owners a clear picture of daily business performance
  • Staff management tools cover scheduling, commissions, and payroll basics effectively
  • Online booking lets clients self-schedule anytime without calling the salon
!

Cons

  • Reporting depth falls short for data-driven business owners
  • Pricing climbs noticeably as locations and features scale up
  • Onboarding new staff to the platform takes real effort
  • Mobile experience feels noticeably limited compared to the desktop version
Category-Based Capabilities

Booker Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Business Management Software 28 selected features Open category ↗
Performance Metrics Inventory Management Purchasing & Receiving Calendar Management Quotes/Estimates Contact Management Customizable Fields Employee Management Training Management Workflow Management Accounting Financial Management Marketing Automation Task Management Client Management Project Management Billing & Invoicing Third Party Integrations Access Controls/Permissions CRM Point of Sale (POS) Document Management Email Management Purchase Order Management Order Management Time & Expense Tracking Invoice Management Client Portal
Barbershop Software 26 selected features Open category ↗
Confirmation/Reminders Loyalty Program Automated Scheduling Credit Card Processing Customizable Branding SMS Marketing Task Scheduling Employee Management Inventory Management Electronic Payments Alerts/Notifications Wait List Management Appointment Management Client Portal Payroll Management Calendar Management Discount Management Booking Management Multi-Location Email Marketing Availability Management Appointment Scheduling Website Integration Promotions Management Point of Sale (POS) Online Booking
Spa Software 32 selected features Open category ↗
Appointment Management Customer History Online Booking Client Management Multi-Location Electronic Payments Discount Management Inventory Management Customer Database Website Integration Real Time Reporting Activity Dashboard Email Reminders Performance Metrics Barcode/Ticket Scanning Promotions Management Point of Sale (POS) Employee Management Credit Card Processing Calendar Sync Loyalty Program Gift Card Management SMS Marketing Transaction History Calendar Management Alerts/Notifications Client Portal Email Marketing Automated Scheduling Confirmation/Reminders Recurring Appointments Customer Surveys
Salon Software 27 selected features Open category ↗
Customer Surveys Email Marketing Electronic Payments Transaction History Discount Management SMS Marketing Booth Rental Management Online Booking Credit Card Processing Client Database Point of Sale (POS) Client Portal Customer Mobile App Payroll Management Calendar Management Automated Scheduling Commission Management Confirmation/Reminders Appointment Scheduling Employee Management Multi-Location Loyalty Program Recurring Appointments Inventory Management Reputation Management Online Store Waitlist Status Tracking
Reservation Software 32 selected features Open category ↗
Customer Support Activities Booking Website Integration Access Controls/Permissions Inventory Management Multi-Language Booking Notes Booking Management Multi-Location Alerts/Notifications Appointment Management CRM Availability Management Event Scheduling Price/Margin Management Payment Processing Rate Management Calendar Management Discount Management Customer History Real Time Updates Ratings/Reviews Channel Management Online Booking Social Media Integration Promotions Management Reporting/Analytics Billing & Invoicing Room Booking Group Reservations SMS Messaging Dynamic Pricing
Employee Scheduling Software 27 selected features Open category ↗
Vacation/Leave Tracking Employee Scheduling Sick Leave Tracking Messaging Reporting/Analytics Clock In/Out Reminders Mobile Alerts Schedule Distribution Payroll Management Timesheet Management Employee Portal Shift Swapping Calendar Management Self Service Portal Availability Management Real Time Updates GPS Employee Management Multi-Location Task Scheduling Overtime Calculation Access Controls/Permissions Employee Database Compliance Management Activity Tracking Attendance Management
Appointment Scheduling Software 20 selected features Open category ↗
Automated Scheduling Appointment Management Customer Database Credit Card Processing Client Portal Electronic Payments Billing & Invoicing Recurring Appointments Client Management Online Payments Calendar Management Multi-Location SMS Messaging Group Scheduling Online Booking Website Integration Availability Management Mobile Access Booking Management Email Management
Calendar Software 12 selected features Open category ↗
Calendar Management Color Codes/Icons Collaboration Tools Calendar Sync Scheduling Room Booking Task Management Address Book Email Management Calendar/Reminder System Event Management Website Integration
Massage Therapy Software 23 selected features Open category ↗
Email Marketing Booking Management Customizable Templates Online Booking Billing & Invoicing Practice Management Electronic Payments Credit Card Processing Loyalty Program Client Management Calendar Sync Customizable Forms SOAP notes Website Integration Multi-Location Calendar Management Customizable Branding Gift Card Management Reminders Alerts/Notifications Debit/Credit Card Processing Staff Management Appointment Scheduling
Medical Spa Software 15 selected features Open category ↗
Appointment Management Faculty/Staff Management Client Management Payment Processing Inventory Management Before & After Pictures Calendar Management Gift Card Management HIPAA Compliant Reminders Marketing Automation Treatment Packages Online Booking Alerts/Notifications For Medical Spas
Point of Sale Software 18 selected features Open category ↗
Restaurant POS eCommerce Management Commission Management Electronic Payments Employee Management Multi-Location Inventory Management Retail POS Returns Management Inventory Tracking Barcode/Ticket Scanning Loyalty Program Electronic Signature Accounting Integration Gift Card Management Discount Management Order Management Customer Accounts
Retail POS System Software 11 selected features Open category ↗
Gift Card Management Commission Management Barcode/Ticket Scanning Discount Management eCommerce Management Touch Screen Inventory Management Sales Reports Loyalty Program Pricing Management Returns Tracking
Scheduling Software 21 selected features Open category ↗
Real-time Scheduling Online Booking Reporting & Statistics Availability Management Group Scheduling Automated Scheduling Multi-Location Self Service Portal Calendar Management Customer Database Timesheet Management Access Controls/Permissions Room Booking Appointment Scheduling Calendar Sync Alerts/Notifications Third-Party Integrations Mobile Access Reminders Booking Management Task Scheduling
Connected Applications

Booker Integrations

Integration information is displayed only when approved integration products are available on the profile.

Pricing Information

Booker Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Usage Based
Preferred Currency USD ($)
Free Trial NA
Free Version NA
Payment Frequency NA
Starter
$139 Per Month
Accelerate
$289 Per Month
Ultimate
$469 Per Month
Ultimate Plus
$599 Per Month

Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.

Verified User Feedback

Booker Reviews

Approved reviews submitted through verified Google or LinkedIn reviewer accounts.

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3.8
Based on 2 approved reviews
5 stars 13%
4 stars 50%
3 stars 38%
2 stars 0%
1 star 0%
Jennifer A.
Jennifer A. Owner

Good Starter Booking System with Basic Features

The system was easy to use and integrated smoothly with our website, making online booking simple for clients. However, clients couldn’t purchase sessions, packages, or memberships online, and forms were not available initially. The checkout process also felt a bit complicated. Overall, it was a decent first booking system that worked well in the beginning while we were still figuring out our requirements, but it became limiting as our needs grew.

Reviewed on July, 2023
Ivona R.
Ivona R. reviewer

All-in-One POS for Salons with Some Reliability Issues

Booker makes staff scheduling, operating hours, and service management very easy. The wide range of service categories—and the ability to create custom ones—helps keep menus organized across locations. Having everything in one POS system simplifies daily operations, and compared to other tools like Square or Salon Iris, Booker stands out for salon use.

Reviewed on December, 2022
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Frequently Asked Questions

Booker FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Booker is a versatile software solution tailored for service-based businesses like spas and salons. It facilitates online appointment booking, offering clients the ease of scheduling their visits via the internet. The platform enhances payment processing with multiple payment options, catering to customer preferences. Booker's client management system securely stores essential client details. It efficiently manages inventory, ensuring products are well-stocked and accounted for. The software aids in organizing staff schedules and simplifies payroll management. With integrated marketing tools, Booker helps in advertising services and engaging with clients through special promotions. It provides insightful business analytics, assisting in performance evaluation. Designed for user-friendliness, Booker seamlessly integrates with various systems, focusing on streamlining business operations for optimal client service.

  • No, Booker does not offer a free version.

  • No, Booker does not offer any free trial.

  • Booker offers the following pricing plans & packages:

    Starter

    $139 Per Month

    Accelerate

    $289 Per Month

    Ultimate

    $469 Per Month

    Ultimate Plus

    $599 Per Month

  • No, Booker does not offer an API.

  • Booker can be integrated with the following applications:

    • QuickBooks Online , Mindbody , Mailchimp , Zoom Meetings , Microsoft Outlook , Yelp Guest Manager

  • Booker offers support with the following options:
    • Email , Phone , Chat , Knowledge Base

  • Booker offers training with the following options:
    • Live Online , Webinar , Documentation , Videos

  • Booker supports the following languages:
    • English

  • Following are the typical users of the Booker:
    • Self-Employed , Small-Business , Midsize-Business , Large-Enterprise-Business

  • Booker supports the following deployment:
    • Cloud Hosted

  • Booker supports the following devices and operating systems:
    • Web-Based , iPhone , Android , Windows , Mac
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