Beingo is an advanced live chat software solution designed to help businesses provide real-time customer support and enhance customer satisfaction. It offers an intuitive interface for both customers and agents, allowing seamless communication through instant messaging. Beingo supports multiple communication channels, including website chat, social media platforms, and mobile apps, providing businesses with a unified customer service experience. The software comes equipped with automation tools, such as chatbots, that can handle frequently asked questions and direct customers to appropriate support agents, improving response times and reducing workloads. Beingo also includes powerful analytics and reporting features, enabling businesses to track chat performance, identify trends, and optimize their support strategies. With its integration capabilities, Beingo can be linked to CRM systems, providing a unified view of customer data to agents. By improving communication and response efficiency, Beingo helps businesses increase customer retention and improve service quality.
Beingo
2020
United States
24x7 Support
Transfers/Routing