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The first all-in-one WFM for CX teams and BPOs

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Assembled Overview

Assembled is an innovative workforce management software tailored specifically for support teams. It stands out with its real-time scheduling capabilities, allowing managers to efficiently allocate resources based on support volume forecasts. The platform's user-friendly interface simplifies the process of schedule creation and adjustments, ensuring optimal staffing levels. A key feature is its seamless integration with popular support and communication tools, providing a unified view of team availability and workload. Assembled also offers insightful analytics, tracking key metrics like response times and agent productivity. The software's forecasting tools predict future support demands, aiding in proactive staffing decisions. Additionally, its time-off management system streamlines leave requests, ensuring balanced team coverage. Assembled effectively enhances team coordination, productivity, and customer satisfaction.

Contact Details

  • Assembled
  • 2018
  • United Kingdom
  • 101-500

Support

  • Chat

Training

  • In-person
  • Documentation

Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • Web-Based

Typical Customers

  • Small-Business
  • Midsize-Business
  • Large-Enterprise-Business

Language Supported

English

Industries

Information Technology & Services

Assembled Features

  • Performance Metrics
  • Compliance Tracking
  • Attendance Management
  • Sick Leave Tracking
  • Recruitment Management
  • Reporting/Analytics
  • Real Time Notifications
  • Employee Management
  • Time & Attendance
  • Employee Scheduling
  • Reminders
  • Clock In/Out
  • Approval Process Control
  • Timesheet Management
  • Employee Database
  • Calendar Management
  • Performance Management
  • Shift Swapping
  • Time Off Management
  • Payroll Management
  • Budgeting/Forecasting
  • Self Service Portal
  • Activity Tracking
  • Vacation/Leave Tracking
  • Skills Tracking
  • Time Off Requests
  • Document Storage
  • Labor Forecasting
  • Automated Scheduling
  • Employee Onboarding
  • Vacation/Leave Tracking
  • Employee Scheduling
  • Sick Leave Tracking
  • Messaging
  • Reporting/Analytics
  • Clock In/Out
  • Reminders
  • Mobile Alerts
  • Schedule Distribution
  • Payroll Management
  • Timesheet Management
  • Employee Portal
  • Shift Swapping
  • Calendar Management
  • Self Service Portal
  • Availability Management
  • Real Time Updates
  • GPS
  • Employee Management
  • Multi-Location
  • Task Scheduling
  • Overtime Calculation
  • Access Controls/Permissions
  • Employee Database
  • Compliance Management
  • Activity Tracking
  • Attendance Management

Assembled Pricing

Pricing Type

  • Contact Vendor

Preferred Currency

  • USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA
Pricing Page  

Assembled FAQ's

  • No, Assembled does not offer a free version.

  • No, Assembled does not offer any free trial.

  • No, Credit Card details are not required for the Assembled trial.

  • No, Assembled does not offer an API.

  • Assembled offers support with the following options:
    • Chat

  • Assembled offers training with the following options:
    • In-person , Documentation

  • Assembled supports the following languages:
    • English

  • Following are the typical users of the Assembled:
    • Small-Business , Midsize-Business , Large-Enterprise-Business

  • Assembled supports the following deployment:
    • Cloud Hosted

  • Assembled supports the following devices and operating systems:
    • Web-Based