Assembled is an innovative workforce management software tailored specifically for support teams. It stands out with its real-time scheduling capabilities, allowing managers to efficiently allocate resources based on support volume forecasts. The platform's user-friendly interface simplifies the process of schedule creation and adjustments, ensuring optimal staffing levels. A key feature is its seamless integration with popular support and communication tools, providing a unified view of team availability and workload. Assembled also offers insightful analytics, tracking key metrics like response times and agent productivity. The software's forecasting tools predict future support demands, aiding in proactive staffing decisions. Additionally, its time-off management system streamlines leave requests, ensuring balanced team coverage. Assembled effectively enhances team coordination, productivity, and customer satisfaction.