Alana Overview

Alana is an innovative conversational AI platform designed to enhance customer interactions through intelligent chatbots and virtual assistants. This software allows organizations to automate customer support and engagement processes, providing instant responses to inquiries and assistance with various tasks. With Alana, businesses can create customized conversational experiences that resonate with their audience, ensuring that customers receive personalized service. The platform features natural language processing capabilities, enabling it to understand and respond to user queries accurately. Additionally, Alana provides analytics tools that track user interactions and provide insights into customer behavior. By implementing Alana, organizations can improve customer satisfaction, reduce response times, and enhance overall engagement through advanced conversational AI technology.

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Contact Details

  • Vendor Name Alana AI
  • Founded
  • Location United Kingdom

Support

  • 24x7 Support 24x7 Support
  • Email Email
  • Phone Phone
  • Chat Chat
  • Knowledge Base Knowledge Base

Training

  • In-person In-person
  • Live Online Live Online
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Advertising & Marketing, Architecture & Planning, Program Development

Alana Features

  • Arrow Icon Natural Language Processing
  • Arrow Icon Automated Responses
  • Arrow Icon Virtual Assistant
  • Arrow Icon Chatbot
  • Arrow Icon AI/Machine Learning
  • Arrow Icon Query Suggestions
  • Arrow Icon Customer Support
  • Arrow Icon Language Detection
  • Arrow Icon Pre-Configured Bot
  • Arrow Icon Code-free Development
  • Arrow Icon Automated Routing
  • Arrow Icon Augmented Analytics
  • Arrow Icon Transfers/Routing
  • Arrow Icon Lead Qualification
  • Arrow Icon Customizable Branding
  • Arrow Icon Lead Capture
  • Arrow Icon For Sales/Marketing
  • Arrow Icon Contextual Guidance
  • Arrow Icon Live Chat
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Pre-Configured Bot
  • Arrow Icon For Developers
  • Arrow Icon Multi-Language
  • Arrow Icon Code-free Development
  • Arrow Icon Speech Synthesis
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Speech Recognition
  • Arrow Icon Intent Recognition
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Chatbot

Alana Pricing

Pricing Type

  • Pricing Type Per Feature

Preferred Currency

  • BRL (R$) BRL (R$)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

Alana FAQs

Alana is an innovative conversational AI platform designed to enhance customer interactions through intelligent chatbots and virtual assistants. This software allows organizations to automate customer support and engagement processes, providing instant responses to inquiries and assistance with various tasks. With Alana, businesses can create customized conversational experiences that resonate with their audience, ensuring that customers receive personalized service. The platform features natural language processing capabilities, enabling it to understand and respond to user queries accurately. Additionally, Alana provides analytics tools that track user interactions and provide insights into customer behavior. By implementing Alana, organizations can improve customer satisfaction, reduce response times, and enhance overall engagement through advanced conversational AI technology.

  • No, Alana does not offer a free version.

  • Yes, Alana offers a free trial.

  • No, Credit Card details are not required for the Alana trial.

  • Alana supports the following payment frequencies:

    • Monthly Subscription

  • No, Alana does not offer an API.

  • Alana offers support with the following options:
    • 24x7 Support , Email , Phone , Chat , Knowledge Base

  • Alana offers training with the following options:
    • In-person , Live Online , Documentation , Videos

  • Alana supports the following languages:
    • English

  • Following are the typical users of the Alana:
    • Self-Employed , Small-Business , Midsize-Business

  • Alana supports the following deployment:
    • Cloud Hosted

  • Alana supports the following devices and operating systems:
    • Web-Based

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