80legs Overview

80legs is a versatile remote support software designed to facilitate efficient technical assistance and troubleshooting for organizations. This platform provides a robust suite of tools for remote access, allowing support teams to connect with clients' devices seamlessly and resolve issues in real-time. With its user-friendly interface, 80legs enables technicians to view screens, share files, and communicate directly with users, ensuring a smooth support experience. The software includes features such as session recording and reporting, which help in monitoring performance and improving service quality. Additionally, 80legs supports multi-platform compatibility, making it suitable for diverse IT environments. By leveraging this software, businesses can enhance their customer support processes, reduce downtime, and improve user satisfaction. 80legs is essential for organizations looking to optimize their remote assistance capabilities.

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Contact Details

  • Vendor Name Datafiniti
  • Founded 2011
  • Location United States

Support

  • Chat Chat

Training

  • Live Online Live Online
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Computer & Network Security, Information Technology & Services, Retail

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80legs Features

  • Arrow Icon Phone Number Extraction
  • Arrow Icon Document Extraction
  • Arrow Icon Web Data Extraction
  • Arrow Icon API
  • Arrow Icon Pricing Extraction
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Data Verification
  • Arrow Icon Image Extraction
  • Arrow Icon Third-Party Integrations
  • Arrow Icon Email Address Extraction
  • Arrow Icon Multiple Data Sources
  • Arrow Icon Data Import/Export
  • Arrow Icon IP Address Extraction
  • Arrow Icon Data Aggregation and Publishing
  • Arrow Icon Data Connectors
  • Arrow Icon Optical Character Recognition
  • Arrow Icon Session Recording
  • Arrow Icon Remote Access/Control
  • Arrow Icon Remote Monitoring & Management
  • Arrow Icon Unattended Access
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Collaboration Tools
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Real-Time Notifications
  • Arrow Icon File Sharing
  • Arrow Icon Screen Sharing
  • Arrow Icon Session Transfer
  • Arrow Icon Diagnostic Tools
  • Arrow Icon Chat/Messaging
  • Arrow Icon Real-Time Chat
  • Arrow Icon Real-Time Monitoring
  • Arrow Icon Troubleshooting

80legs Pricing

Pricing Type

  • Pricing Type Per User

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • Yes Yes

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$29 Per User

80legs FAQs

80legs is a versatile remote support software designed to facilitate efficient technical assistance and troubleshooting for organizations. This platform provides a robust suite of tools for remote access, allowing support teams to connect with clients' devices seamlessly and resolve issues in real-time. With its user-friendly interface, 80legs enables technicians to view screens, share files, and communicate directly with users, ensuring a smooth support experience. The software includes features such as session recording and reporting, which help in monitoring performance and improving service quality. Additionally, 80legs supports multi-platform compatibility, making it suitable for diverse IT environments. By leveraging this software, businesses can enhance their customer support processes, reduce downtime, and improve user satisfaction. 80legs is essential for organizations looking to optimize their remote assistance capabilities.

  • Yes, 80legs offers a free version.

  • Yes, 80legs offers a free trial.

  • No, Credit Card details are not required for the 80legs trial.

  • 80legs offers the following pricing plans & packages:

    Basic

    $29 Per User

  • 80legs supports the following payment frequencies:

    • Monthly Subscription

  • No, 80legs does not offer an API.

  • 80legs offers support with the following options:
    • Chat

  • 80legs offers training with the following options:
    • Live Online , Documentation

  • 80legs supports the following languages:
    • English

  • Following are the typical users of the 80legs:
    • Self-Employed , Small-Business , Midsize-Business

  • 80legs supports the following deployment:
    • Cloud Hosted

  • 80legs supports the following devices and operating systems:
    • Web-Based