Best Conversation Intelligence Apps for Android and iPhone

Gong is a cutting-edge sales intelligence platform that revolutionizes how sales teams operate. It captures and analyzes sales calls, emails, and meetings to provide actionable insights. The software uses AI to transcribe and examine customer interactions, identifying patterns and trends. This allows sales teams to understand what strategies work best. Gong's real-time feedback helps improve commu... Read more about Gong

CallRail is a dynamic call tracking and analytics platform that empowers businesses to optimize their marketing efforts. It allows users to track phone call conversions from online and offline marketing campaigns, including PPC ads, SEO, and direct mail. With its call recording feature, businesses can gain valuable insights into customer interactions, enhancing training and service quality. CallRa... Read more about CallRail

Aviso is an advanced sales forecasting software designed to help businesses predict revenue, track sales performance, and make data-driven decisions. The platform uses AI-powered algorithms to analyze historical sales data, identify trends, and generate accurate sales forecasts. Aviso provides real-time insights into sales pipeline health, enabling sales teams to prioritize leads, manage deals, an... Read more about Aviso

Ringover is a cloud-based phone system designed for businesses seeking effective communication solutions. It offers features like call forwarding, ensuring calls are never missed. Ringover provides a unique feature of integrating with CRM systems, streamlining customer data management. The software includes voice and video conferencing, facilitating team collaboration. Users can benefit from call ... Read more about Ringover

Convin is a comprehensive contact center quality assurance software designed to enhance the performance and productivity of customer service teams. With Convin, businesses can monitor, evaluate, and improve interactions between agents and customers to ensure consistent service quality. The software utilizes artificial intelligence (AI) and machine learning to analyze customer conversations in real... Read more about Convin

Salesken is a dynamic sales enablement software that helps organizations enhance their sales processes through actionable insights and intelligent analytics. The platform provides tools for tracking sales performance, analyzing customer interactions, and optimizing sales strategies in real-time. With its intuitive interface, Salesken allows sales teams to access key metrics, monitor pipeline healt... Read more about Salesken

Laguna is an innovative conversation intelligence software that uses artificial intelligence to analyze and derive insights from customer interactions across various channels, such as phone calls, emails, chats, and social media. The software transcribes and analyzes conversations, providing businesses with valuable data on customer sentiment, pain points, and buying intentions. Laguna’s AI-driv... Read more about Laguna

Echo AI is a quality management software designed to help businesses optimize their quality control processes and ensure consistent product excellence. The platform integrates artificial intelligence (AI) and machine learning to analyze production data, detect anomalies, and identify quality issues in real time. Echo AI’s predictive analytics capabilities enable businesses to anticipate potentia... Read more about Echo AI

Dialpad is an innovative predictive dialer software designed to enhance the efficiency of sales and customer service teams. This platform utilizes advanced algorithms to automatically dial phone numbers and connect agents with live calls, minimizing idle time and increasing productivity. With Dialpad, users can easily manage call lists, track customer interactions, and access real-time analytics t... Read more about Dialpad