Top MASSIVE Alternatives & Competitors

Finding the right software for your business can be challenging, and while MASSIVE is a popular choice, it may not be the perfect fit for everyone. If you're exploring MASSIVE alternatives, you're in the right place. We’ve compiled a list of the top competitors that offer similar features, pricing, and benefits. Compare the best alternatives to MASSIVE and discover the ideal solution tailored to your needs.

MASSIVE is also listed in these categories:

Last Updated: September 21, 2025

Popular Alternative Software

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All Competitors and Alternatives to MASSIVE

Encompass-CX is a comprehensive customer experience software designed to help businesses deliver exceptional service and build lasting relationships with their customers. It offers a unified platform for managing customer interactions across multiple channels, including email, chat, social media, and phone, ensuring consistent and personalized communication. Encompass-CX features advanced tools fo... Read more about Encompass-CX

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Feedback Survey Kiosk is an innovative iPad kiosk software designed to gather customer feedback and enhance engagement in various settings. This platform provides tools for creating custom surveys and feedback forms that can be deployed on iPads in retail locations, events, or corporate offices. With its user-friendly interface, customers can easily provide feedback on their experiences, allowing ... Read more about Feedback Survey Kiosk

Free Trial

Available

Pricing Type

$29 Per user

Location

United States

Gignav is a workforce management software designed to help businesses efficiently manage their employees, from scheduling shifts to tracking performance and ensuring compliance. The platform provides an intuitive interface for creating and managing employee schedules, taking into account availability, time-off requests, and labor laws. Gignav’s automated scheduling system helps reduce human erro... Read more about Gignav

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Insightify is a customer satisfaction software designed to help businesses collect and analyze feedback from customers. The platform allows businesses to create surveys, polls, and feedback forms to gauge customer sentiment and identify areas for improvement. Insightify offers tools for analyzing customer responses, tracking trends, and generating reports that provide actionable insights. The soft... Read more about Insightify

Free Trial

NA

Pricing Type

Contact Vendor

Location

Australia

InTone is a specialized customer satisfaction software designed to help organizations measure and improve their customer experience. This platform provides comprehensive tools for gathering feedback, analyzing customer sentiments, and tracking satisfaction metrics effectively. With InTone, users can easily create and distribute surveys, monitor responses in real-time, and gain insights into custom... Read more about InTone

Free Trial

NA

Pricing Type

Contact Vendor

Location

Israel

Je Donne Mon Avis is a customer satisfaction software designed to help businesses measure and improve the overall customer experience. The platform enables organizations to collect real-time feedback through surveys, questionnaires, and other interactive tools. These insights are essential for understanding customer needs, identifying pain points, and pinpointing areas of improvement. With Je Donn... Read more about Je Donne Mon Avis

Free Trial

NA

Pricing Type

Contact Vendor

Location

France

Partenero is a customer journey mapping tool designed to help businesses visualize, analyze, and optimize the path that customers take from awareness to purchase and beyond. With its intuitive interface, Partenero allows businesses to create detailed journey maps that outline customer touchpoints, interactions, and experiences across various channels. The software offers a range of customizable te... Read more about Partenero

Free Trial

NA

Pricing Type

Contact Vendor

Location

Brazil

SatisFactor is a customer satisfaction software designed to help businesses gather feedback, measure satisfaction levels, and improve customer experiences. The platform enables users to create customizable surveys, polls, and feedback forms, which can be distributed across various channels, including email, websites, and social media. SatisFactor includes advanced analytics tools for tracking key ... Read more about SatisFactor

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Shoutshare is a dedicated customer satisfaction software designed to help businesses measure, analyze, and improve their customer satisfaction levels. The platform offers tools for creating and distributing surveys, collecting feedback, and tracking customer sentiments in real-time. Shoutshare's intuitive interface allows businesses to design customized surveys tailored to their specific needs, en... Read more about Shoutshare

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Crowdmap is a powerful customer satisfaction software designed to help businesses collect, analyze, and act on customer feedback. The platform enables users to create surveys, gather reviews, and monitor sentiment, providing a comprehensive view of customer satisfaction. Crowdmap’s user-friendly interface and customizable survey templates allow businesses to target specific customer segments and... Read more about Crowdmap

Free Trial

NA

Pricing Type

Contact Vendor

Location

France

Storyboard CRM is a social customer relationship management (CRM) software designed to help businesses build and nurture meaningful relationships with their customers through social media. With Storyboard CRM, businesses can monitor and engage with customers across various social media platforms in real-time, track interactions, and provide personalized responses. The software aggregates data from... Read more about Storyboard CRM

Free Trial

NA

Pricing Type

Contact Vendor

Location

India

TrueBlue is a customer satisfaction software designed to help organizations measure and improve customer experiences. This platform provides comprehensive tools for conducting surveys, collecting feedback, and analyzing customer sentiment, enabling users to gain valuable insights into customer satisfaction levels. With its user-friendly interface, businesses can easily create and distribute survey... Read more about TrueBlue

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

WheelQ is an innovative customer experience software designed to help organizations enhance interactions with their customers and improve overall satisfaction. It offers a comprehensive suite of tools including feedback collection, sentiment analysis, journey mapping, and reporting, ensuring that businesses can effectively monitor and manage customer experiences. WheelQ's intuitive interface allow... Read more about WheelQ

Free Trial

NA

Pricing Type

Contact Vendor

Location

Finland

AIWave is a cutting-edge customer experience software that leverages artificial intelligence to enhance customer interactions and satisfaction. The platform provides tools for customer feedback collection, sentiment analysis, and personalized engagement strategies, enabling businesses to understand and meet their customers' needs effectively. With its intuitive interface, AIWave allows users to cr... Read more about AIWave

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Auto Reminder is a customer satisfaction software that enables businesses to automate appointment reminders, follow-up messages, and feedback requests, improving customer engagement and satisfaction. By sending timely reminders via SMS, email, or phone, Auto Reminder helps reduce no-show rates and ensures customers stay informed about upcoming appointments. The software’s feedback collection too... Read more about Auto Reminder

Free Trial

NA

Pricing Type

Contact Vendor

Location

Australia

FAQs About MASSIVE Alternatives

Some of the best alternatives to MASSIVE include InTone, AIWave, Feedback Survey Kiosk, WheelQ, Encompass-CX, SatisFactor, Je Donne Mon Avis, Gignav, Partenero, Crowdmap, Shoutshare, Storyboard CRM, Auto Reminder, TrueBlue and Insightify. These alternatives offer similar features, better pricing, and more flexibility depending on your business needs.

There are various reasons why users look for alternatives to MASSIVE, such as pricing concerns, missing features, better integration options, or improved customer support. Exploring alternative solutions ensures that businesses find the best fit for their specific requirements.

Yes! Depending on the product, you may find:

  • Free Trial options like Feedback Survey Kiosk (test premium features before subscribing).

These no-cost or low-cost alternatives can be ideal for startups and small businesses with budget constraints, but often come with feature limitations or usage caps. Always check each option’s details to ensure it fits your specific needs.

Small businesses looking for an easy-to-use and cost-effective alternative to MASSIVE can consider InTone, AIWave, Feedback Survey Kiosk, WheelQ, Encompass-CX, SatisFactor, Je Donne Mon Avis, Gignav, Partenero, Crowdmap, Shoutshare, Storyboard CRM, Auto Reminder, TrueBlue and Insightify. These software options offer affordable pricing, simple setup, and essential business features tailored for growing teams.

Some of the best cloud-based alternatives to MASSIVE include InTone, AIWave, Feedback Survey Kiosk, WheelQ, SatisFactor, Je Donne Mon Avis, Partenero, Storyboard CRM, Auto Reminder, TrueBlue and Insightify. These platforms offer seamless remote access, real-time collaboration, automatic updates, and enhanced security for smooth software management.

Yes, most MASSIVE alternatives provide mobile apps for iOS and Android. Options like Feedback Survey Kiosk offer full-featured mobile applications that allow users to manage tasks, track progress, and collaborate on the go.

In conclusion, while MASSIVE offers a robust suite of features for customer engagement and feedback management, exploring alternatives like Encompass-CX, Feedback Survey Kiosk, and TrueBlue can provide tailored solutions to meet specific business needs. Platforms such as AIWave and Auto Reminder enhance automation, while Crowdmap and Gignav focus on community-driven insights. For real-time feedback, Shoutshare and InTone stand out, while Insightify and SatisFactor excel in analytics. Ultimately, evaluating these alternatives ensures businesses can select the most effective tools for optimizing customer experience and driving growth.