Zonka Feedback vs Listen360 – Find the Best Fit for You

Trying to decide between Zonka Feedback and Listen360? Both are industry-leading solutions, but which one is the best fit for your business? In this detailed comparison, we evaluate their features, pricing, ease of use, and customer support to help you make an informed choice. Whether you need advanced automation, better scalability, or user-friendly interfaces, this guide breaks down everything you need to know to select the right software for your needs.

In-Depth Comparison of Zonka Feedback and Listen360

Product
Review & Ratings

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Description

Zonka Feedback is an AI-powered Customer Feedback & Intelligence Platform that helps businesses collect feedback across channels, unify it in one place, analyze with AI, and act instantly. It offers surveys for NPS, CSAT, CES, and more with omnichannel distribution via Email, SMS, WhatsApp, Web, In-App, and Kiosks. Its AI Feedback Intelligence delivers thematic analysis, sentiment and impact scori... Read more about Zonka Feedback

Listen360 is a robust Net Promoter Score (NPS) software designed to help businesses capture and analyze customer feedback effectively. It provides a seamless platform for collecting, managing, and interpreting feedback through surveys that gauge customer satisfaction and loyalty. Listen360's intuitive dashboard offers real-time analytics and reporting, allowing businesses to identify trends, addre... Read more about Listen360

Free Trial

NA

NA

Starting Price

$199 Per Month

Category Features
Other Information
Deployment Cloud Hosted Cloud Hosted
Devices Supported Web-Based, iPhone, Android, Web-Based,
Pricing Model Contact Vendor Contact Vendor
Support Email, Phone, Chat, Knowledge Base Email, Phone, Chat
Target Company Size
Self-Employed, Small-Business, Midsize-Business, Large-Enterprise-Business
Self-Employed, Small-Business, Midsize-Business,

FAQs About Zonka Feedback vs Listen360

In conclusion, both Zonka Feedback and Listen360 offer valuable tools for gathering customer feedback, but they cater to different needs. Zonka Feedback excels in its customizable surveys and real-time analytics, making it ideal for businesses seeking in-depth insights. Conversely, Listen360 focuses on enhancing customer engagement through its user-friendly interface and loyalty features. Ultimately, the choice between the two depends on a business's specific requirements, whether prioritizing detailed feedback analysis or fostering customer relationships.