Zoho Survey vs Zonka Feedback – Find the Best Fit for You

Trying to decide between Zoho Survey and Zonka Feedback? Both are industry-leading solutions, but which one is the best fit for your business? In this detailed comparison, we evaluate their features, pricing, ease of use, and customer support to help you make an informed choice. Whether you need advanced automation, better scalability, or user-friendly interfaces, this guide breaks down everything you need to know to select the right software for your needs.

In-Depth Comparison of Zoho Survey and Zonka Feedback

Product
Review & Ratings

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Description

Zoho Survey is a versatile online survey creation tool designed to cater to various data collection needs. It offers a rich library of customizable templates and an intuitive drag-and-drop interface, making survey design both easy and efficient. Users can craft surveys with a wide range of question types, including multiple-choice, matrix, and slider options. Zoho Survey's standout feature is its ... Read more about Zoho Survey

Zonka Feedback is an AI-powered Customer Feedback & Intelligence Platform that helps businesses collect feedback across channels, unify it in one place, analyze with AI, and act instantly. It offers surveys for NPS, CSAT, CES, and more with omnichannel distribution via Email, SMS, WhatsApp, Web, In-App, and Kiosks. Its AI Feedback Intelligence delivers thematic analysis, sentiment and impact scori... Read more about Zonka Feedback

Free Trial

7 Days

NA

Starting Price

$$25 Per Month

$199 Per Month

Category Features
Other Information
Deployment Cloud Hosted Cloud Hosted
Devices Supported Web-Based, iPhone, Android, Mac, Web-Based, iPhone, Android,
Pricing Model Flat Rate Contact Vendor
Support Email, Phone, Chat, Knowledge Base Email, Phone, Chat, Knowledge Base
Target Company Size
Self-Employed, Small-Business, Midsize-Business, Large-Enterprise-Business
Self-Employed, Small-Business, Midsize-Business, Large-Enterprise-Business

FAQs About Zoho Survey vs Zonka Feedback

In comparing Zoho Survey and Zonka Feedback, both platforms offer robust survey solutions, but they cater to slightly different needs. Zoho Survey excels with its integration capabilities and extensive customization options, making it ideal for businesses already using Zoho's ecosystem. Zonka Feedback, on the other hand, stands out with its focus on real-time feedback and user-friendly interface, which is particularly beneficial for customer experience management. Ultimately, the choice depends on specific business requirements and existing infrastructure.